Heading to Australian Open?
https://www.tennis-tourtalk.com/wp-content/uploads/2016/01/Australian-Open.jpg

Heading to Australian Open?

Tennis Australia has used a chatbot which has been extremely successful so far!

“In its first week, the bot delivered 170 per cent more conversions than linking users directly to Ticketek, Tennis Australia said, at a lower cost conversion rate. More than 600 conversations have taken place within the bot, generating 141 conversions and 25 times the return on investment.”

More on this at CMO.

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