HCL BigFix in Banking & Finance

It was another full week of discussions with financial institutions across Hong Kong last week. Many banks across the region and the wider Asia Pacific region continue to benefit from the capabilities of HCL Software and the protection HCL BigFix provides them.

Consensus on how HCL BigFix Can Help

Speaking with our user base they all agree that HCL BigFix stands out as the premier endpoint security and management solution for banks and financial institutions. We had in depth discussions and workshops on how HCL BigFix Workspace+ and HCL BigFix Enterprise+ are comprehensive, all-in-one solutions for securing and managing user devices and infrastructure servers. Many of the organizations we spoke to see the focus on Employee experience and AI Driven capabilities getting the attention and focus of boards and leadership teams across their organizations, so it is clear that BigFix will provide that benefit which is needed.

We touched on many things during the week, but here was just a number of things we covered that HCL BigFix brings to the table -

• Risk assessments
• Incident response, remediating specific issues which led to the incident
• Remediating vulnerabilities identified by security scanners, CISA and MITRE
• Patch management
• Configuration management
• Continuous compliance and reporting
• Intelligent Automation capabilities
• AI Driven Employee Experience

Banking Compliance

Financial institutions are particularly susceptible to cyberattacks due to their central role in the economy and the vast amounts of sensitive and valuable data they process. Not only do cyberattacks have the potential to cause immense economic loss, they can also significantly undermine public trust and confidence in these institutions. Additionally, financial institutions must protect personal identifiable information (PII) including financial information, customer names, addresses, social security numbers, credit card information and financial transactions. To address these challenges, it is essential that financial institutions implement robust security measures and maintain compliance to industry and regulatory standards.

Important to know: Did you know that a majority of the Top Banks in India and Indonesia and Philippines ( just as examples) are BigFix users?.. Yes they are - there is reason for that! You can ask our team why.

Common Topics of Discussion - AI and Employee Experience

We did spend some time this week talking AI and AI Driven Employee Experience (AEX) . For such discussions reach out to the extended team to discuss Saranga Rajan Stephen Kong Chu Heng Yew Steve Jones

HCL BigFix Runbook AI is an intelligent IT automation product that leverages Machine Learning (ML) and Natural Language Processing (NLP) to automate the enterprise technology operation lifecycle.

Enterprises are at the forefront of digital transformation in IT. HCL BigFix AEX is a generative conversational AI platform that automates a wide range of use cases across industries and business functions. It emulates human interactions, learns from smart conversations, and harnesses the power of generative AI, Natural Language Processing (NLP), and Machine Learning (ML).

I didn't even mention today how we continue to help financial institutions with management of their ATMs, PCI-DSS requirements or even Compliance with the regulatory bodies and standards.

Further information around Banking and how HCL BigFix can be found at

HCL BigFix | Banking and Finance (hcl-software.com)

Further information around our AI Capabilities can be found at

Unified Endpoint Management Software | UEM Solutions - HCL BigFix (hcl-software.com)