Having Hard Conversations
Craig A. Taylor
Strategic C-Suite Leader | Driving Operational Excellence & Accelerated Revenue Growth | Shaping the Future of Business
Leaders must be willing and capable of having hard conversations. It is natural to shy away from unpleasant discussions, but from experience, the longer you drag out and not talk about something that needs to be said, the worse the situation can get. It is the responsibility of the leader to lead.
Neal A. Maxwell said, "There are too many tacit, silent deals in which one person agrees not to demand full measure, if the other person will agree to mediocrity when excellence may be possible.
The unwillingness of most leaders to set standards, to administer feedback when standards are not met, to praise clearly when standards are met, stands in the way of the development of excellence. The leader who makes no demands of his disciples cannot really lead them at all. The sense of new excitement and new challenge will be blunted by leaders who shield followers from the full demands of fellowship."
Director at Vino Barzzoni - beverage bar boutique
9 年Ive found that at times, situations change within time, and a hard conversation pre-empted might work to destabilize the careful balance created. Some times, things balance out themselves if we let them. I guess hard conversations are needed when one is ready for destabilizing reactions/results - after that discussion. However one cannot run away from a fact that keeps coming back.