Have you heard about the Manager Hub? It's revolutionizing the way managers work!

In a client discussion about implementing the new capabilities of HRSD, I suggested the Manager Hub as a crucial application based on the specifications. However, for a few reasons, it was not accepted. The Manager Hub is still a highly prioritized ServiceNow product adoption despite this.

Managers have an increasingly important role, particularly in the current environment:

• Hybrid work models are common.
• Research indicates that a manager can account for 70% of the variation in a team's level of engagement (Gallup).
• According to Smith (2019), manager coaching is the second most successful learning strategy.
• Managers are responsible for a large percentage of employee-related work in certain firms.
• The needs of managers are distinct and changing.
• With little time, managers must complete a wide range of tasks.
• They frequently represent workers' interests and assume duties that have historically fallen within the purview of HR.
• Consumers want improved tools for their leaders, such as personalized microsites and evaluations of technologies not made for managers.

Organizations are using Human Capital Management (HCM) systems, which provide managers with specialized data perspectives and performance tools, to remain competitive. Additionally, performance management is being covered by programs like Microsoft Viva Insights & Learning.

People leaders can find tailored materials to aid in their leadership development at the Manager Hub, which was designed with their needs in mind. It was made available in August 2022 and has the following advantages:

1. gives managers a single platform to access resources and take care of activities that need their attention.
2. Notifies management of impending events, which promotes improved team engagement.
3. increases understanding of employee journeys and necessary actions.
4. provides the Manager Library with assistance for managers' professional growth.

The Manager Hub becomes the go-to resource for managers to stay informed about the accomplishments of their team and finish pertinent duties when it is integrated with Employee Growth and Development (EGD). Included with the August 2023 Store Vancouver release, the Manager Hub with EGD capability provides the following features:

1. reviewing each team member's learning and development plan.
2. distributing educational tasks to the group.
3. examining both extensive and summary perspectives on teamwork.
4. confirming the proficiency of team members' skills.
5. gaining access to Team Insights on workers' education