Have an SMS service but no dedicated Account Manager? You'll miss out on growth big-time.
Get a dedicated manager that solely aims for your business success.
Say you've purchased a product and started facing issues while using that. What would be your next step?
You'd probably pick up your phone and dial-up a customer care number. It's because you know they are always there to help you.
Similarly, we assign a dedicated account manager to your service whom you can count on for quick resolution to your queries. When you don't know how to use a specific capability or need additional information related to the app's features, you can look forward to your dedicated account manager for quick and satisfactory assistance.?
Your dedicated manager will guide you whenever you need help throughout your customer journey. So, you can count on your dedicated managers for all-time assistance. Also, you can expect a call from your assigned manager within 24 hours in case the manager is unavailable.
What makes a dedicated Account Manager Best for You
Wide Exposure to Industries
Our dedicated account managers possess vast industry knowledge with exposure to 30+ industries. This has enriched their knowledge base and sharpened their problem-solving, enabling them to provide the best solution regardless of your business vertical.?
They Strive for your Business's Success?
Your business success is the sole mission of your account manager. Therefore, your account manager always looks forward to providing you with the best guidance so that you can make the best out of the 360 SMS app capabilities.
A successful business operation like sales, service, marketing, support, etc., is what motivates them and contributes to their success.
So, just leave all your concerns with your dedicated account manager and keep going.
5-Star Ratings Reflect their Customer Support and Success
Our account manager primarily focuses on resolving your pain points faster, irrespective of your time zone. Analyzing and evaluating your concerns, our dedicated account manager connects you to customer success teams to help you with the best configurations and customizations.?
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Their Concern Lasts Even after Sales
Your dedicated account manager's support and assistance stay with you far beyond what you expect.
We believe in long-term relationships and trust. Thus, our account manager's support doesn't last till sales. Instead, they are there to help you even after onboarding.?
Your Feedback Matters the Most to them
Our dedicated account manager respects your business needs and suggestions too. Based on your feedback, they work wholeheartedly with relevant teams to cater to your use-case requirements promptly.
Besides, they not only focus on a single client satisfaction but all app users. So, they pay attention to every feedback you give and analyze what can be implemented to enhance the product and deliver quality experiences to all our customers, following a holistic approach.
Enriched with Technical Expertise
From simple to complex custom development, everything is a cakewalk for our account managers. Apart from providing the best technical solutions and advice, they can help you get everything you're looking for in the app. We own large teams of certified developers at every level to resolve all your concerns faster and effectively.?
Some Interesting Outcomes
Here are some outcomes worth sharing that our clients reported after taking help and guidance from their dedicated account managers.?
Wrapping Up
Every problem has a solution. All you need is to contact your dedicated account manager to get the best and most appropriate solution.?
As now you are aware that a dedicated resource works just for you and your business's success, avail of advantage of their knowledge and skills for your business and see things changing.