Have Our Bankers Forgotten To Lend?
Bank branches are points of sales in the new banking architecture. Photo credit: Rediff.com

Have Our Bankers Forgotten To Lend?

Last week, addressing public sector bankers at an event in New Delhi, Finance Minister Nirmala Sitharaman asked them to go back to branch banking. Going by media reports, later, at a meeting with the CEOs of these banks, Sitharaman urged them to lend money to the credit-starved micro, small and medium enterprises (MSMEs) even as the bankers insisted that there has been no demand for credit. According to Sitharaman, instead of viewing this as a lack of credit demand, the bankers should prop up credit by supplying it to the MSMEs.

No one can find fault with the finance minister’s observation on branch banking. The public sector banks have forgotten branch banking when it comes to giving loans. That’s a big structural change in India's banking industry. The branches are now primarily used to collect deposits while loan applications are processed elsewhere. For private banks, the branches are for mobilising deposits as well as for selling insurance and mutual fund products. Essentially, the branches are points of sale in the new banking architecture. They are dens of sales persons, not bankers anymore.

Have our bankers forgotten to lend?

The Reserve Bank of India (RBI) took a series of steps in its monetary policy in early February to encourage credit offtake. It has opened a new window to lend one-year and three-year cheap money of up to Rs1 trillion to the banks; freed the banks from maintaining cash reserve ratio, from their liabilities for giving fresh credit to MSMEs, automobiles and residential housing till July; and allowed a one-time restructuring of loans given to MSMEs, among others.

Indeed, it is too early to feel the impact of these measures but the credit growth figures of the industry so far do not tell a happy story. Till mid-February this financial year, bank credit has grown at a measly 2.8 per cent against 9.4 per cent in the previous year. The year-on-year credit growth is equally anaemic -- 6.4 per cent, less than half of 14.8 per cent growth in credit between in the corresponing period.

A December report of credit rating agency ICRA Ltd projected bank credit growth in the current fiscal year at 6.5-7 per cent, down from 13.3 per cent in 2019. If this happens, it will be the lowest in 58 years. The reasons behind the tardy growth are lower working capital requirements by companies and risk aversion among lenders. There is no slowdown in retail credit growth but this cannot make up for the sharp decline in demand for credit by corporate India.

A recent report of another rater, Crisil Ltd, says the worst may be over for bank credit growth as the demand for retail loans could pick up pace even as economic growth revives in the next fiscal year. Crisil expects bank credit growth to bottom out this year and rise 2-3 percentage points in 2021.

India’s economy grew 4.7 per cent in the December quarter, its slowest pace since the March quarter of 2013 when it grew at 4.3 per cent. With upward revisions of the first two quarters (5.6 per cent for the June quarter and 5.1 per cent for the September quarter), during the first nine months of the current fiscal year, the economy grew at 5.1 per cent. So 5 per cent growth for the full year is now a given.

There are many reasons why bank credit has not been growing.

First among them is the big-time deleveraging by most large corporations. Many of them got into the habit of running their businesses and launching new projects at the drop of a hat, virtually without any equity contribution on their part. They devised ways of converting bank loans into equity. Many of them also could not service their loans either for genuine business failures or external circumstances that did not allow the projects to take off. And, of course, there have been cases of fund diversions. All these have stopped now. The RBI has forced banks to clean up their balance sheets and the new insolvency law has put the fear of god into the promoters.

Bankers have also changed their ways. With the big pile of bad assets staring at them, public sector bankers have shed their obsession for balance sheet growth, for good. Till the RBI drove the big-bang clean-up exercise in banking through an asset quality review which forced the banks to declare their bad loans in the six quarters between December 2015 and March 2017, the rules of the game were pretty simple: All public sector banks were into big-time project financing, irrespective of their size and appetite for risks.

A May 2017 McKinsey India Financial Institutions Practice report points out that 49 per cent of State Bank of India’s loans was corporate loans; for mid-sized public sector banks it was 57 per cent and for smaller banks, 63 per cent. Clearly, most banks were not a great believer in project appraisal and risk management -- they rushed to have a piece of the cake of corporate loans which they could not stomach. They have learnt their lessons.

While the focus of the banking system is now on the recovery of bad loans and not fresh credit, many of them are trying to learn the tricks of the trade but it will take a while to gain confidence. Besides, the bankers are also scared – of adding to the pile of bad loans and the glare of investigative agencies. A few of them were arrested and/or charge-sheeted and look-out notices were issued against them, suspecting foul play. They are going slow in project appraisal and loan sanctions. The non-banking finance companies (NBFCs) were the main drivers of loan growth in the past few years but that channel has also virtually dried up for banks as many NBFCs are not in the best of health.

Yet another factor contributing the slow credit growth could be the consolidation drive in the public sector banking space. Ten such banks are being merged to form four. For these banks, the priority cannot be credit growth. Bank of Baroda, which has added to its size by merging two other public sector banks with itself, has clocked just 0.67 per cent growth in domestic advances year-on-year till December 2019. This is despite around 16 per cent growth in retails loans.

Do we need say more?

This column first appeared in Business Standard /

To read the writer’s previous all previous columns, please log into www.bankerstrust.in

The writer, a consulting editor with Business Standard, is an author and senior adviser to Jana Small Finance Bank Ltd.

Twitter: TamalBandyo  


No, the bankers have learned their Lesson the very hard way"Of not to forget, The NPA pile up is the amount lended to borrowers."

Maruthu Pandian

Overseas Sales Manager / CEO at Sangamithra ImpEx

4 年

Bankers are advised not to lend.,They are advised to play a safe role.? Banks don't want to lend so many., They tend to have only one big company. For the last one year, we have been approaching so many banks including foreign banks for Export credit. All Banks do not show interest to develop a small or medium exporters. Bankers are becoming? technical tools to make rotating the giant wheel of administration. Instructions given by the Government directly or indirectly not to look on customer's satisfaction. Hope I think Banks failed to find quality custmers and honour them by giving quality service. Lending credit is secondary., They are not advised to respect their customers. And so, there is not good relationship between Bankers and customers. I am sorry to say, if it continues, people will not turn into Bank system.??

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Venkatraman Viswanathan

Former General Manager at ECGC India

4 年

Bankers lack commitment to their job and institutions as I see. Whether technology has enabled bankers to do well or play safe is the mute question! Service standards are at the bottom. Loyalty means nothing now! I was a loyal customer of a nationalised bank for more than 3 decades. The account had a good balance all the times. I had a locker, deposits and my pension was credited to the account. However, no one recognised it and I was treated shabbily! No lower denomination notes on first withdrawal ( after pension credit), both in ATM and bank counters. New notes only for staff. Cheque book request on line was not attended for 2 months, Change of atm card to chip card not advised and one fine day I found my card was not working. Branch manager could not help! I closed my account today and no question was asked why I want to!

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CA Devesh Maheshwari

GM-Pratham | EX-DGM,ParexGroup | EX-Mgr,JSW Cement | EX-JSW Steel | EX-VGL | EX-KalaniCo

4 年

Foreign banks (specially china and japan) did business aggressively in india specially with established startups through PE's or other modes. So, added global competition and reluctancy to change by local banks to that extent. Also, economy needs active boost in demands to lift the businesses from ventilators. Expecting improvements in near future...

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