Has always been critical for management involvement and a management system that reflects how to run your business - nothing more - nothing less!

At what revision will companies recognize the benefits of a living quality management system?  If any process, actually any step in a process, does not add value, then why utilize it? If senior management keeps the management systems on the sidelines, why keep playing the game?  While the opportunities and benefits are obvious and proven, why waste the money, on talent and resources, if you really don't want to win?