Harnessing Trust, Creativity, and Communication: Keys to Collaboration in an AI World: We Can achieve anything, if work together & ask the right Qs.
Welcome to #FixTheWorld or #GiveUp newsletter 40
Hope our american friends have had a great thanksgiving weekend, especially those hostages that manage to get out of Gaza safely.
Not to forget despite truce thousands innocent civilians have perished not only in Gaza, Isreal but also in Ukraine and many other wars big and small and even those mass shootings and stabbings for seemingly no reasons.. I've decided however to focus on some positivity this weekend as we must highlight the power of creativity and if harnessed well, we could achieve much, not only the creative process itself (like creating a film/video)
but also achieve something (like election interference of
a bird of the century competitions), surely we can do better than that!?
My Rap via AI (well, its a short summary of my last blog post after the Sam Altman sacking & rehiring saga, & important question that no one is asking about ):
Hope you like this post please subscribe and invite others to FixTheWorld.4Good.Space
My Challenge to you this December, be Creative, make a song, video, movie, product, services; alone, with friends/family, enemies, nemesis or even total strangers, ask difficult questions and let's #FixTheWorld together?
TLDR: Trust is essential for creativity and innovation to thrive. When people feel psychologically safe to take risks, share ideas openly, and be vulnerable, they are more creative. Leaders can build trust on teams by modeling vulnerability, fostering open communication, and giving creative freedom. LLMs like ChatGPT can enhance creative collaboration if used thoughtfully, but should not replace human creativity and connection. Key action steps include building vulnerability-based trust, designing spaces for open sharing, leveraging supportive technology, and staying grounded in ethical principles.
Key Insights
Full blog post below:
The Creative Power of Trust
Trust is the foundation upon which creativity and innovation are built. When trust thrives, so does creativity. When trust suffers, creativity and progress grind to a halt.
This link is more than just anecdotal. Researchers have found direct connections between trust, psychological safety, and creative performance across industries, geographies, and eras. Trust enables the openness and risk-taking that drives breakthroughs.
But what fuels trust itself? And how can we consciously cultivate it to unlock creative potential? This treatise will explore the ingredients of trust, its causal links to creativity, and key strategies leaders and collaborators can enact to build trust on teams for enhanced innovation. We’ll highlight critical ethical considerations as AI capabilities advance.
Let’s begin by looking at the foundations. What is trust made of in creative environments and why does it matter so profoundly?
The Anatomy of Trust
Organizational researchers Roger Mayer, James Davis, and David Schoorman have extensively studied trust and developed an integrative model depicting its key components. Their work suggests three primary ingredients of trustworthiness:
When competence, benevolence, and integrity converge, they produce organizational trust between individuals and groups. And this trust, serving as a “lubricating” force, enhances efficiency, adaption, and innovation.
But why does trust function this way? Amy Edmondson’s seminal research on teaming sheds light. Edmondson suggests that today’s complex problems require cross-disciplinary collaboration at an unprecedented scale.Large creative initiatives depend on fluid teaming which temporarily unites diverse experts across fields and functions.
Yet this interdependent teaming involves substantial risk and uncertainty. When brought together, specialists must rapidly build shared understandings to coordinate effectively. This means openly discussing fledgling ideas that highlight knowledge gaps and vulnerabilities. Team members must reveal half-baked notions and ask “dumb” questions that expose their limitations.
Without trust, these uncertainties and risks inhibit ideation and progress. But when competence, benevolence, and integrity converge, they produce psychological safety—the belief one can take chances without being punished or embarrassed. And as Google’s Aristotle Project has shown, psychological safety is imperative for breakthroughs because it liberates the sharing of provocative ideas and unconventional perspectives.
Trust dissolved fear within some of history’s most prolific creators and collaborators. For instance, Pixar’s “Braintrust” method empowered the studio’s creatives to show unfinished work to colleagues and freely exchange candid feedback. Screenwriter Andrew Stanton recalls early readings of Finding Nemo when the plot was floundering. Yet rather than reacting defensively, Stanton absorbed the critique and rewrote the script until Toy Story director Lee Unkrich cried at a screening.
This vulnerability-based trust catalyzed creativity.
Findings in neuroscience underscore the creativity-enhancing effects of trust. Paul Zak’s research reveals that oxytocin, the “love hormone” associated with affection and empathy, also predicts creativity and ideation. When we feel safe and supported, vision expands. But when threats loom, executive resources concentrate on self-protection rather than imagination. Fear quite literally shrinks peripheral vision as the primitive amygdala hijacks higher cognitive functions. By contrast, trust bred through competence, goodwill, and fairness restores openness to exploration and innovation.
The Creativity Crisis: Trust in Decline
If trust enables the interpersonal risk-taking vital for trailblazing ideas, our current creativity crisis reflects an erosion of trust in multiple domains.
Gallup’s tracking has registered devastating declines in governmental, media, and societal trust over the past fifty years. Only 11 percent of Americans feel confident in Congress. Just 36 percent of citizens have faith in the mass media. And as partisan animosity intensifies, 57 percent perceive growing distrust between opposing partisan groups manifesting in contempt rather than comprehension. Consequently, self-censorship and tribalism now jeopardize the open exchange of ideas and integrative thinking necessary for breakthroughs.
Likewise, trust in business leadership has deteriorated. After studying organizational trust for decades through the Edelman Trust Barometer, Richard Edelman announced 2022 the first year businesses were distrusted globally, perceived as unethical and incompetent. With economic pessimism deepening, employees distrust leaders will support their futures. (although can we trust Edelman?)
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But rebuilding trust for creativity means understanding its erosion. What cultural patterns and business practices have corroded the foundations of safety upon which imaginative potentials unfold?
True Creativity Killers: How We Crush Trust & Imagination
Delving deeper into the drivers of declining trust exposes troubling yet amendable trends.
common creativity-killing attitudes that dominate business and beyond:
These attitudes that inhibit trust are further reinforced by business practices that sacrifice human needs for productivity. Constant disruption and destabilization ruptures the relationships and reputations upon which creativity depends. Real-time digital monitoring of minute-by-minute productivity was shown in sobering research by Harvard Business School’s Ethan Bernstein to choke performance. Fear of surveillance asymmetrically curbs creativity most because generative work entails failure-laden tinkering.
Likewise, the constant connectedness technology enables severely disrupts cognitive focus Creative flow states demand attentional absorption shielded from distraction. Yet expectations of 24/7 availability have increased interruptions, fractures attention, and exhausted mental reserves. No wonder knowledge worker productivity has declined since 2000 even as tech proliferation accelerated.
In total, trust-eroding business practices sacrifice psychological safety for numbers. But sustainable cultures understand you cannot commoditize imagination. As Pixar CEO Ed Catmull underscores repeatedly in Creativity, Inc (fantastic book, recommended!), numerical metrics only reveal outputs and lagging indicators, not the lead drivers of ingenuity and cohesion that enable long-term prosperity.
Trust: A Learnable Skill
Yet despite concerning cultural trends, evidence affirms trust and creativity can be intentionally constructed through conscious learnable behaviors. Trust proves not an elusive external force but a daily deliverable.
Studies confirm leaders bear primary responsibility for cultivating connective, risk-embracing contexts where human potential flourishes. For instance, research into psychologically safe cultures repeatedly isolated common leader practices that shaped them:
International studies likewise found approximately 70 percent of how employees experience their organization traces directly to local supervisor behavior. This holds true even amid negative macro trends. And professional services powerhouses like Deloitte recognize purposeful leadership action to engender trust as crucial capability in uncertain times.
Beyond formally designated managers, all collaborators contribute. Trust across networks ignites innovation. Mutual understanding evolves through humble inquiry, candid feedback, and extending grace to good intentions.
Teams transcend restrictive either/or tradeoffs by elevating collective wisdom. Creative synergy abounds. Master orchestra conductor Benjamin Zander speaks of distributed co-creation whereby participants simultaneously play their instruments and attune to the responses of the whole. Likewise, improv comedy troupes like Upright Citizens Brigade actively listen, accept, and build on each contribution toward unexpected heights.
Yes, trust-building takes patience and presence. But perhaps mayor roadblock is believing trust exists outside individual influence—that culture is fixed and other people must first demonstrate change. This external locus of control kills agency. But research shows trust can start one courageous conversation at a time.
The Reemergence of AI and the Trust Imperative
Ironically, as trust in humanity wavers, trust in AI ascends. Recent advances in models like ChatGPT demonstrate artistic abilities previously considered quintessentially human. Their launch prompts both wonder and wariness.
Make no mistake; these large language models (LLMs) display eerily eloquent linguistic intelligence. Built upon deep learning algorithms trained on vast datasets, they cangenerate eminently readable prose, code complex computer programs, summarize lengthy legal briefings, design marketing materials and even pass medical licensing exams.
Yet AI Scientist Philospher Anthropic researcher Amanda Askell astutely observes, “Damage to trust could be the largest harm from the misuse of LLMs.” Unattributed automation of creative work breeds confusion and deception that destabilize relationships. And false portrayal of fluency fuels the dangerous illusion of accuracy, accountability and alignment with human values.
So restoration of trust depends upon transparency. Responsible developers openly acknowledge LLMs’ inevitable inaccuracies and tendencies to confidently generate erroneous content without appropriate awareness. Wise collaborators leverage these tools for augmentation but not automation or replacement of human teammates. And ethical policies protect people given the disproportionate hardship automation may impose upon already vulnerable populations.
When used transparently and thoughtfully, AI can expand creative possibility by compounding cognition. For instance, AI may help creators:
So this new breed of creative collaborator may not spell doom. However, we must acknowledge its double-edged potential and embrace regulation that ensures societal good.
Protecting Progress: Principles for the Future
So where do we go from here? How might conscientious citizens and leaders not only rebuild trust for creativity today but sustain it for the future? The following practical principles provide helpful guideposts:
The path forward promises challenge and inspiration in equal supply. But by recognizing creativity’s interdependence on trust, we flip the script on fearing innovation-inhibiting change. Instead we proactively build relationships resilient to disruption. We transform obstacles into opportunities for positive progress. And we access purpose-fueled passions yearning for expression when psychologically safe spaces welcome open exploration. The future remains unwritten. Let us write it together.
What can we do?
Action Steps
Summary
In an increasingly complex and rapidly changing world, creativity and innovation hold central importance for solving multidimensional challenges. But at both societal and organizational levels, trust proves imperative in unlocking collective imaginative abilities. When competence, integrity and goodwill converge across network partners cooperating interdependently, they liberate risks and vulnerability required for trailblazing solutions. Although current cultural trends necessitate concern regarding declining trust, evidence confirms trust remains a daily choice powered by human relationships. And even exponentially accelerating technologies like AI carry potential, despite pitfalls, to enhance shared creative work when thoughtfully applied. So whether around physical conference tables or virtual gathering spaces, let us keep coming back together—openly, courageously and wholeheartedly. For when trust thrives, so will creative potentials.
Humanity, Creativity, and Progress await. Together we can #FixTheWorld
If you like this post please subscribe and invite others to FixTheWorld.4Good.Space
My Challenge to you this December, be Creative, make a song, video, movie, product, services; alone, with friends/family, enemies, nemesis or even total strangers, ask difficult questions and let's #FixTheWorld together?