The Hardest Part of Recruiting: Rejecting a Candidate

Recruiting is about building relationships, guiding candidates, and helping people find the right opportunities. But one part of the process doesn’t get talked about enough—delivering a rejection.

It’s uncomfortable. It’s tough. But how we handle it matters because people remember how they were treated.

Why Rejection Should Be Done Right

Candidates put in time, energy, and effort throughout the hiring process. They research the company, prepare for interviews, and invest in the possibility of a new role.

That’s why I believe rejection should be handled with respect, clarity, and professionalism.

1. Be Clear and Honest

No one likes vague rejections like:

• "We went another direction."
• "It wasn’t the right fit."

If a candidate spent hours preparing, the least they deserve is clarity. When possible, I provide constructive feedback to help them in future opportunities.

Example: “You did an incredible job showcasing your leadership skills, but the hiring team ultimately chose someone with more experience in X. However, I’d love to stay in touch for future roles.”

Honest, professional feedback helps candidates grow.

2. Acknowledge Their Effort

Interviewing takes work. A simple acknowledgment like, "I appreciate the time and effort you put into this process," can make a difference in how a candidate feels about their experience—even if they weren’t selected.

3. Keep the Door Open (If It Makes Sense)

Not getting this role doesn’t mean a candidate won’t be a great fit for a future opportunity. I make it a point to stay connected with strong candidates when possible.

Example: “You were in the final round for this role, and while we went another direction, I was very impressed. Can I keep your resume on file for similar opportunities?”

4. Encourage Without Clichés

Saying, "Something better will come along," can feel dismissive. Instead, I remind candidates of their strengths and offer practical advice when possible.

Example: “You have a great ability to break down complex problems. I’d recommend looking at companies that value analytical skills—happy to share a few suggestions.”

Encouragement should be genuine and useful.

Rejection Isn’t Easy, But It Can Be Human

No one enjoys delivering or receiving a rejection, but a little kindness, clarity, and transparency can make a big difference. Candidates may not remember every detail of an interview, but they will remember how they were treated.

"People may forget what you said, but they will never forget how you made them feel." – Maya Angelou

Let’s Discuss

Recruiters, how do you approach delivering tough news? Candidates, what’s the best (or worst) rejection experience you’ve had?

Let’s work together to make the hiring process more human!

Disclaimer: The views expressed in this article are my own and do not necessarily reflect those of my employer.

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