Hard Earned Wisdom by Jathan Janove, JD
To create collaborative environment and give employees a sense of purpose, managers should create star profiles -- concise descriptions of the most important actions and behaviors for each specific job.
Managers can have healthy arguments and discussion by adopting EAR method: explore, acknowledge, and respond.
While avoidance is a protective human behavior, managers can save time, money, and heartache by addressing issues early and directly.
Managers often fail to documenting important discussions and other interactions with employees. This practice can help ensure proper documentation and solve issues before they get out of hand.
Harassment can appear in different ways e.g by accident or as a result of ignorance. However, managers must implement rules prohibiting any inappropriate behaviors or speech related to race, sex, or religion to protect their employees from harassment.
Jathan Janove, JD is principal of Janove Organization Solutions. A contributor to HR Magazine and a popular management blogger, he has more than 25 years of experience litigating workplace relationships, coaching executives, and consulting with employers on employee relations issues. He is author of Managing to Stay Out of Court: How to Avoid the 8 Deadly Sins of Mismanagement, and he lives in Portland, Oregon.
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