Happy New Year from #TeamBSS

Happy New Year from #TeamBSS

Welcome to our first edition of 2024 - a look back on what the #TeamBSS crew has been up to over the past 12 months, as well as a sneak peek into what this year has in store for us. Take a read and enjoy!


Reflecting on a Dynamic 2023 at #TeamBSS

As we welcome the new year, it's the perfect time to look back and celebrate the milestones we achieved together at Business Smart Solutions in 2023. It was a year marked by growth, innovation, and the strengthening of our community.

This is also a great opportunity to acknowledge just how many of our team have taken advantage of their contractor benefits & rewards package Perkbox . In the last 12 months, nearly all subscribed users have taken advantage of the lifestyle benefits on offer with thousands of pounds with of benefits redeemed. We are so pleased to be one of the few recruitment agencies to offer a benefits package like this.

Expanding Our Horizons: 2023 was a year of expansion for #TeamBSS. Not only did we cement our reputation in Revenues & Benefits, but expanded into Housing and Training. We have our sights firmly on Parking, Highways, and Moving Traffic as we broaden our expertise and embrace new challenges. This move will not only diversify our portfolio, but also open doors to some fantastic new partnerships and opportunities.

Building Strong Relationships: Last year was significant in strengthening our connections with clients, contractors, and partners. From engaging meetups to productive conferences, we fortified existing relationships and established many new ones. Networking and collaboration is by far the thing we enjoy most about staffing and resourcing so we’re looking forward to a year full of getting out there and meeting new people.

Enhancing Skills and Knowledge: Education and continuous learning remained at the core of our values. We introduced new training programs, focusing on areas like Housing Benefit Subsidy and Welfare, empowering our team and clients with the knowledge to excel in their respective fields.

We renewed our commitment to the Institute of Revenues Ratings and Valuation IRRV by continuing to be an organisational member for 2024, successfully obtained accreditations with the BPA - British Parking Association (BPA), achieving our Cyber Essentials certification and maintained our disability confident committed employer and mindful employer status.

Memorable Events and Conferences: 2023 saw us actively participating in various industry events right across the UK. Highlights for us was the IRRV Annual Conference which we are a firm supporter of and our first time at the Local Authority Civil Enforcement Forum ( LACEF ), where our contributions and interactions helped shape the future of revenue, benefits & enforcement. These events were not just about business; they were opportunities to learn, share, and celebrate our collective passion with our community in a social environment.

IRRV Annual Conference

Innovations and Improvements: Always striving for excellence, we implemented new systems and processes to streamline our operations to include Yoti (digital ID verification) and the #BSSHUB, our timesheet and lifestyle app.

The new #BSSHUB app - Launching soon!

Celebrating Together: Our year concluded with a fabulous Christmas gathering, celebrating our achievements and togetherness. It was also a time of joy, reflection, heaps of food & wine and most importantly - gearing ourselves up for the exciting journey ahead in 2024.

As we flip the page to 2024, we are filled with gratitude for the past year's experiences. It was a year of challenges, triumphs, and learning, and each step has prepared us for an even more promising year ahead.


Our Road to Expansion!

Following our announcement last year that we are expanding our services to the Parking, Highways, and Moving Traffic sectors, we have made the exciting decision that it’s time for the core #TeamBSS team to grow once more!

If you are a parking professional looking to utilise your parking skills in a new and exciting area of work, we would love to her from you.

We can offer a generous base salary with commission structure, fully remote working along with full training and mentoring. All you need to bring to the table is a parking background and the desire and motivation to succeed! For more information and to apply, click here.


Our New Revenue Collection Service

Let’s begin with a few questions…

  1. Are you struggling to collect post liability order Council Tax & Business Rates debt?
  2. Are you unsure how much uncollected debt you have?
  3. Are you looking for a zero cost collection solution?

If the answer is 'yes' to any or all of these, our team of consultants at Business Smart Solutions can extract and profile your arrears data - and partner with our team of ethical collection agents to recoup what would have been lost or written off income.

With an increasing number of LA's filing a section 114 notice, it's more important than ever for those who refuse to pay, take responsibility for their financial affairs and address their debt head on.

Did we mention the cost of this service to the Local Authority is absolutely free.

> Book in a time to chat <


Masterclass: Housing Benefit Subsidy Module 3 Workbooks

We are thrilled to announce the launch of our new Masterclass training program, the Housing Benefit Subsidy Module 3 Workbooks! Developed by our in-house industry experts, this program is designed to enhance your knowledge and skills in the complex field of Housing Benefit Subsidy.

In this comprehensive program, you will gain a deep understanding of the intricacies of Housing Benefit Subsidy, including the latest regulations, best practices, and practical strategies for effective implementation. This training is meticulously crafted to provide you with a step-by-step learning experience, covering a wide range of topics such as eligibility assessment, subsidy calculation, and compliance.

Whether you are a seasoned professional or new to the field, our Housing Benefit Subsidy Module 3 Workbook Masterclass will equip you with the necessary expertise to excel in your role and contribute to your organisation's success.

To learn more about this exciting training opportunity and to enroll, visit our website via the button below. Don't miss out on this chance to expand your knowledge and advance your career in the field of Housing Benefit Subsidy Module 3 Workbooks!

> Find out more <


A Greener Tomorrow with #TeamBSS

Our commitment to a sustainable future goes beyond just words. We're delighted to introduce our new initiative in line with our Green Policy: Planting Progress.

For every candidate that secures a role with us, we're pledging to plant a tree. It's our way of intertwining your professional journey with the planet's well-being.

Every new step in your career path now contributes to a greener, more sustainable world. This initiative isn't just about numbers or tallies; it's a reflection of our genuine commitment to reducing our carbon footprint. As we celebrate your success, we're also sowing the seeds for a better tomorrow.

We encourage everyone in the #TeamBSS community to join us in this journey. Together, let's create ripples of change, one tree at a time.

More information on this coming soon!


Upcoming Events

Get ready to mark your calendars for these exciting events happening throughout the year:

  • BPA Live Leeds – 7th February 2024
  • BPA Live Brighton – 29th February 2024
  • IRRV London & Home Counties Annual Dinner (sponsor) – 7th March 2024
  • BPA Live Bristol – 13th March 2024
  • IRRV Scottish Conference Glasgow – 4th–5th May 2024
  • IRRV Spring Conference Milton Keynes – 16th & 17th May 2024
  • Parkex (a BPA event) Coventry – 22nd & 23rd May 2024
  • BPA Live Peterborough – 20th June 2024
  • LACEF (Local Authority Civil Enforcement Forum) - July 2024
  • IRRV Annual Conference Telford – 8th-10th October 2024
  • BPA Members Dinner – 28th Nov 2024 – Drapers Hall, London
  • IRRV East Midlands Members Dinner (sponsor) – Winter 2024 - Chesterfield

Don't miss out on these fantastic opportunities to network, learn, and celebrate with the #TeamBSS community! Stay tuned for more details and updates in our upcoming newsletters.


Spotlight on Current Vacancies

Here's a small snapshot of some of the most sought-after roles we're currently recruiting for. Click the job title to find out more:

  • Benefits Team Manager - £32.00 per hour (umbrella)
  • Benefits Quality Assurance Officer - £30.00 per hour (umbrella)
  • Benefits Subsidy & Systems Officer - £35.00 per hour (umbrella)
  • Benefits Overpayment Recovery Officer - £23.37 per hour (umbrella)
  • Revenues Officer - £36,100pa (PAYE)
  • Revenues Officer - £23.42 per hour (umbrella)
  • Rent Arrears Recovery Officer - £23.00 per hour (umbrella)
  • Senior Homelessness Officer - £35.00 per hour (umbrella)

Head over to our website for more information on the above roles or to view all of our open vacancies

> View all vacancies <


We hope you found this issue of The Pulse valuable and also enjoyable to read. If you have any questions, suggestions or feedback, would like to be a part of our next issue or if you simply want to have a chat, please don't hesitate to reach out to us. We'd love to hear from you!


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