Happy Holidays - Merry Christmas and much love ??
Martin Teasdale
I'm the founder of the Team Leader Community and Get out of Wrap. I share stories and create great content & events about Contact Centres and I make Team Leaders better through the power of community.
Now I am freefalling into self employment in 2023 I will have more time to share content and this newsletter will be regular ! Now you can just read it here on Linkedin but if you would like exclusive offers and more content then please just email me saying yes and I will email you the extended newsletter - there will be no spam or silly clickbait stuff just helpful content and pictures of Hugo.
TEAM LEADER COMMUNITY
I'm so excited about this and I'm going to be launching this in January so if you fancy hearing all about it for you or your team leaders/managers or aspiring TL's then drop me an email ?? You'll benefit from early access discounts if you do ??
GOOW TV
If you missed it here it is - keep Tuesdays at 10am free for Linkedin Live mayhem
PODCASTS - live now and tomorrow
Available on all podcast platforms and YouTube
Great tip for meetings
I was given this tip by the awesome Helen Beaumont Manahan and its great for meetings and coaching and emphasises how much benefit you can get in both those environments by really thinking about whether you talking is a good thing !
领英推荐
Contact Centre News
What do you think about this ?
I'm a dedicated agent open to exploring and challenging the way we work, while supporting the team. I enjoy creating opportunities to bring people together and volunteering at Special Children's Christmas party.
2 年Merry Christmas Martin and family ?? ?? ??
Founder of Appropriate Consulting - Customer Transformation Advisor - Originator of 'Appropriate Handling time' & 'Customer Hub Framework'.
2 年Merry Christmas Martin, ??, I will look forward to catching up in the New Year
CEO of CCMA (Contact Centre Management Association) | Chair of European Customer Contact Alliance
2 年Bring on 2023! Merry Christmas, Martin!
Chief Operating Officer | Customer Experience & Support | BPO | Award Winning | Fintech
2 年Merry Christmas ?? Martin - looking forward to catching up with you in 2023 ??
31 yrs in Marketing Comms | Content | Digital | Social | Research | Contact Centre | B2B | Customer Experience | Lead Generation | Visiting Lecturer
2 年Merry Christmas Martin. Let's catch up in the new year to see how SVL can support your events and broadcasts.