Happy Birthday Excel
Dave Loudon
Driver of change and innovation, consultant and advocate of how social housing can benefit from technology. Founder of Digital Bark. insight shacks and a board member for Muirhouse HA. Columnist for Housing Executive
Excel is 40! Yes, 40. But is it a happy birthday?
It is without doubt one of the most well known and used pieces of software across the globe. it even, in 95 had a hidden game in it.
Let's fast forward to today. I'm not the first to call out Excel as the scourge of the social housing sector. It has almost become the measurement of inefficiency. The more spreadsheets you have as manual workarounds or stop gaps, the worse. It's day to day use is not the problem. When it does become a problem is when it is used as an operational tool used as a replacement because your housing system/s cannot do something.
But let's pause. Is it actually Excel that is the problem? Is it the software loved by millions of accountants that is the problem. Is it the software that millions of grandpas record their mileages, fuel consumption and every single journey on (Come on, you must admit you know someone that does that).
Is it actually the software though that is the problem? No, it really isn't. Before I continue, did you know that Excel is actually an esport, with the Microsoft Excel World Championship 2025 is an esports tournament that is based, yes, that's right, Microsoft Excel. The tournament has a series of Qualification Rounds followed by Online Playoff Rounds, followed by the Live finals in Las Vegas. It's a big thing, really, it is!
Back to the subject however.
Let me get something right, I am not a hater of Excel. It is after all one of the most significant pieces of software in history. Yes it is. Really. I was for some years, way back, admit that I was a fan of Lotus 1-2-3. But the might of Microsoft won that battle, and here we are, MS Excel is a dominant force, like it or not.
So, what is it about Excel and it's use in the UK Social Housing sector? Well, as I hinted above it's a sign of inefficiency. I have seen so many landlords use Excel as something they are almost forced into using because:
There may indeed be more reasons as to why Excel is a workaround or indeed simply being used because, just because.
It seems to creep up on an organisation. It becomes and epidemic in some cases. I have seen it proliferated across an organisation so much so that its very hard to re-engineer away from them.
I believe there is a place for Excel and I believe it is a great piece of software, but I do not agree that it should be used for core operational aspects such as Voids, ASB, Repairs for example.
I also see some obvious and rather basic issues and dangers in using Excel.
You may by now start to see where the problems lie.
So, use Excel, but use it in the right manner and for the right purpose.
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3 周Most people use Excel inappropriately. Like using it for creating presentations, documents and, worst of all, as a database! Use the correct tool for the job! #ukhousing
Civil Servant, elected Councillor, former Housing Non-Executive Director, freelance policy and management research consultant, and Public Policy and Management Postgraduate
3 周Although too many excel spreadsheets can make Jack a very dull boy with invalid, and not real-time data. Most organisations are now moving to insights gaining CRM that can store and retrieve live and objective data. Not a real fan of Excel I'm afraid.
Software Product Leadership | Senior Independent Director | NED | Asset and Facilities Management | Social Housing | Data and Insights | PropTech
3 周The most ubiquitous MS product in housing - and very useful for bulk data management with the right safeguards. Interesting fact: partly responsible for Jamaica’s banking collapse in the 90s, and arguably their use in derivatives had a contributory factor to the big one in 2008.
My job title says “Head of ICT at Adra”, but I'm more than that. Utilising 20+ years experience in the private sector to bring technology benefits to the housing sector. Passionate about making a difference .
3 周All tools need to be used for the right reason Dave Loudon. I love the software, I couldn't do without it but it's overused in housing.
Good Governance of Data, Digital and Technology
3 周Aren’t the training, accuracy and misuse issues exactly to same regardless of whether it’s Excel or system? Aren’t we having similar conversations about data quality, data standards, data accuracy?