Handy dandy reference for frontline health workers addressing health misinformation and other digital harms
Photo by John Schnobrich on Unsplash

Handy dandy reference for frontline health workers addressing health misinformation and other digital harms

Friends urgently asked me today for a list of resources in the US context that frontline health workers could use to brush up on responding to misinformation, and Elisabeth Wilhelm and I pulled this together.

It's not an exhaustive list, but it's a start, and if you have more suggestions, let me know and I'll add to the list.

Broad overview

Here are a few good syntheses on the issues of health misinformation for an overview of challenges beyond practical issues faced by frontline?workers:

Tools for healthcare providers, CHWs, and other healthcare personnel

(more and different list could be pulled together for analysts and others working in public health programming)

Motivational interviewing

Start with learning and practicing motivational interviewing. MI is a way of talking with a client to identify challenges or barriers they may face to achieving optimal health, such as quitting smoking, getting vaccinated, or incorporating exercise into their daily routine. MI is based on building a trusted dialogue where you listen more than you talk, and help your client think through what steps they want to take to improve their health.

In the context of responding to health misinformation, a client may have misperceptions about their risk of contracting a certain illness, may misunderstand potential prevention or treatment options, or may be unaware of what practical things they can do to reduce their risk or enact healthier behaviors.

Being able to have this quality conversation with the client is the foundational skill needed to address any questions, concerns, and misinformation and how they affect behaviors.

Below are links to some tools and courses are for different groups of people, such as immigrants and older adults, and for different topics, such as vaccination and opioid misuse. These principles are widely applicable to any area of health where individual behavior change is crucial for improving health.

How to respond to misinformation in interpersonal conversation

Addressing health misinformation, science denial and vocal vaccine deniers in public/community

Protecting staff and self from online harassment

Resources, tools and games for building information, media, and digital literacy (for staff or their clients and partners)

  • Digital media literacy tools from the Canadian Center for Digital Media Literacy
  • Science Up first, from the Canadian Association of Science Centers
  • Cranky Uncle?- The game was adapted to different topics to teach about science denial. Many languages. Monash Univ, Australia
  • Cranky uncle vaccine edition -?- different languages Monash Univ, Australia
  • Get Bad News??- a well-researched game that builds resilience to online misinformation. multiple languages. Univ of Cambridge, UK.?
  • Loki's loop?- several online and offline games to build information resilience. Center for the Informed Public, Univ of Washington, Seattle, WA
  • Spot the troll??- learning to understand?what online account is a troll or legitimate, Clemson Univ, South Carolina
  • The influencing game??- manage a digital influencing agency and learn about?online manipulation?
  • Trust and Safety Tycoon??- learn how online content moderation works on platforms
  • Breaking Harmony Square?- learn how trolls sow discord online

Newsletters and podcasts

If you're not already, subscribe to the KFF Health Information and Trust Monitor.

Other useful newsletters that talk about health, digital spaces, and at least occasionally include health misinformation and adjacent topics (Sadly, looks like the WHO infodemic management newsflash is no more).

Some great podcasts on health


Networks and other useful resources in the US space


For more

I try to keep a basic list of resources available and updated on my web site. Drop me a line if you have more suggestions!

Sophie Allain Ioos

Epidemiologist - Hospital pharmacist - Public Health Expert

11 小时前

Thanks Tina, super useful !!

回复
Zozimo Mpatswenumugabo

Having extensive experience in public health program design, strategic planning, implementation and evaluation, highly skilled in Emergency Response in performing the Public Health Response.

1 天前

Thanks for sharing, Tina

Catherine Bertrand-Ferrandis

Formation et conseil en communication santé | CEO @OLYLO | Santé publique | One Health | Gestion d'infodémie | Vétérinaire??, Journaliste ??, Conférencière ?? et Entrepreneuse ??

2 天前

Excellent thanks Tina!

Safieh S.

Global Health Scientist | Decolonial Islamic Feminist | Operational Research for Humanitarian Advocacy

2 天前

Wow this is amazingly well executed!

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