Be the Guy Who Gets The Job Done!
Andrew Wood
Author of 60 books, Consultant, Professional Speaker, World Traveler, Sales & Marketing Legend.
The world is full of people who make excuses, don’t be that guy; make it happen instead and watch a world of opportunities open up for you!
When I was nineteen years old, I worked at a Wellington Golf Club in Florida during the day and at Theo’s restaurant waiting tables at night. One night a customer asked me to get a particular brand of cigarette for him. I took his money, went to the machine, and found we did not have the specific brand he wanted.?
As anyone would, I went back and said, “I am sorry, but we don’t have that brand.”
“So?” he said like that was not his problem and in a tone that suggested my answer was the dumbest thing he had ever heard in his life.
“Go get them somewhere else then,”?he commanded.
I did not tell him it was against the rules to leave the restaurant once we had clocked in. Nor did I tell him I did not know where to get them or even attempt to talk him into another brand. Instead, I instantly made a decision that was to shape my life.
I looked around and saw that all my tables were in good shape, asked my fellow waiter Felix to keep an eye on them just in case, and jogged to the 7/11 convenience store and back. Some four or five hundred yards round trip before anyone missed me.
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?I came back, opened the pack, pulled a few out a little way, and placed them on a plate, with the top propping, up the case up at an angle to present them nicely. The guy thanked me and gave a nod of appreciation. Oh, and when he left, he also gave me a hundred-dollar tip on a fifty-dollar meal.?
It was a great lesson I never forgot.
The world is populated mainly by people who love to say “NO” who love to quote rules or restrictions that make it “impossible” for them to satisfy your request.?
Those who find a way to fulfill the request always get promoted faster tipped higher, and have businesses that thrive.
Created unique luxury amenity for hotels. Obsessed w/Book Marketing. We curate and place books in luxe hotels, the media, influencers. Proud partners w/WA, Marriott, Conrad, Kimpton, Sonesta, Taj…#1 bestselling author.
2 年When I was starting my career, my first job was as a receptionist at GMA. Producers asked me to do things all day long. “No” or “I don’t know “ was not an option. This has served me well throughout my career. Great story. Bravo!