Guidelines to be Salesforce Certified Associate
Dr. Ashwini Kumar Raj
Entrepreneur by Profession | Psychologist by Interest | Coach & Trainer by Passion | Author by Choice
About The Certification
The Salesforce Associate certification is designed for the person who has a fundamental knowledge of the Salesforce CRM platform which solves the challenge of connecting departments and customer data, or who may have up to 6 months of Salesforce user experience.
About the Exam
Followings are the details about the Salesforce Certified Associate exam.
- No Of Questions: 40 multiple-choice/multiple-select questions
- Duration: 70 minutes
- Passing Score: 62%
- Fee: USD 75 plus applicable taxes as required per local law
- Retake Fee: Free
- Examination options: Both Onsite and Online
- References: No hard-copy or online materials may be referenced during the exam.
- Prerequisite: None
Exam Outline
The Examination has 4 different Parts.
- Salesforce Ecosystem [ 13 Qs]
- Navigation [11 Qs]
- Data Model [ 10 Qs]
- Reports & Dashboards [ 6 Qs]
- Salesforce Ecosystem: 32%
- Given a scenario, describe various resources available to learn and apply in-demand Salesforce skills.
- Given a use case, identify which Salesforce Customer 360 product offerings could be used.
- Describe how companies use Salesforce.
- Differentiate between various job roles and career paths in the Salesforce ecosystem.
2. Navigation: 28%
- Given a scenario, identify how a user can locate and access necessary information.
- Given a scenario, identify where Salesforce customization takes place.
3. Data Model: 25%
- Explain the relationship between the core standard objects (account, contact, lead, opportunity, case).
- Given a scenario, determine which feature to use to ensure data visibility.
- Given a scenario, determine which tool to use to ensure data integrity
4. Reports & Dashboards: 15%
- Describe reports on Salesforce.
- Describe dashboards on Salesforce.
Learning Links:
- TrailHead Module: Cert Prep: Salesforce Certified Associate | Salesforce Trailhead
- TrailHead TrailMix: Prepare for Your Salesforce Certified Associate Credential Trailmix |
Happy Learning & Certifications!!!
Presales Leader | Solution Architect | Strategic Thinker | Business-Technology Value Creation | Digital Transformation | Consulting | GTM
2 å¹´Many congratulations Dr. Ashwini Kr. Raj ?? #goingaboveandbeyond