A Guide to Cloud-Based Phones: The Benefits of Switching

Are you thinking of upgrading your telephone system to cloud-based phones?

In this blog, we keep you informed and ahead of the curve on changes to communication infrastructure. We'll explore what cloud-based phone systems are, their cool functionalities, and the awesome benefits they bring to businesses. Plus, with the PSTN/ISDN switch-off on the horizon, we'll show you why making the switch to cloud-based could be your next big move!

What are cloud-based phones??

With a cloud-based phone system, you can make calls over the internet, ditching those clunky copper wires and optical fibers. Perfect for businesses, these systems work with all sorts of gadgets: from old-school phones by using adapters to slick smartphone apps and VoIP-enabled devices. It's the future of communication at your fingertips!

What are the benefits??

Cost Savings

It's smart, it's savvy, and it's all about saving your business some cash!

Cloud-based phone systems offer numerous cost-saving benefits for businesses, including:

• Reduced dependence on outdated infrastructure that requires frequent upgrades or investments.
• Lower costs for international calls.
• Support for remote working setups via apps, enabling employees to communicate without personal expense.

Flexibility to teams?

It's teamwork, turbocharged for the modern world!

Cloud-based phone systems are equipped with a range of integrated communication tools like instant messaging, video conferencing, and CRM integrations, which can enhance team flexibility and agility in a remote working environment. These features streamline collaboration, improve responsiveness, and empower teams to maintain seamless communications regardless of whether they are working hybrid or fully remote.?

Simple setup

It's easy-peasy communication that lets you focus on what matters most—your business!

Setting up a cloud-based telephone system is straightforward, even for those less technically inclined. Providers typically handle infrastructure maintenance, updates, and security, making it hassle-free for you.?

Scalability

It's communication that grows with you, making business easier than ever!

Cloud-based phone systems allow businesses to easily add or remove lines and features as their needs change. This allows businesses to become more agile with their communications, enabling them to adapt to fluctuations in staff size and manage cost efficiency more effectively

Why is switching to cloud-based systems important??

With the impending PSTN/ISDN switch-off scheduled for 2027, analogue and traditional phone lines are becoming obsolete. Transitioning to alternative telephone systems, such as cloud-based technology, is crucial.

You can read our recent article ‘Understanding the PSTN switch-off’ to find more information on the switch-off, how it could affect you and how you can ensure you’re prepared.?

How can I make the switch to cloud-based telephones??

Check your internet

As a cloud-based system operates over the internet, it can potentially increase bandwidth usage. It's essential to assess whether your current internet infrastructure can support the demands of cloud-based telephones effectively. Upgrading your internet connection may be necessary to ensure seamless communication and reliable performance.

Consider what features you want?

Cloud-based telephony provides a variety of additional features, including CRM integrations, video calls, call recording, and more. It's important to evaluate your business's communication needs and budget constraints carefully. While these additional features can enhance productivity and efficiency, they may also impact the cost of your chosen plan. This thoughtful consideration of your specific requirements is essential to ensure you select a communications solution that aligns well with your business goals and financial resources.

Get in touch with TinCan Comms?

By getting in touch with TinCan Comms, we can help you to navigate the switch to cloud-based telephones with ease, ensuring you have all the right tools and internet connectivity to get you started, with ongoing training and customer support to ensure you’re able to keep moving.