Guess who's my guest speaker this month

Guess who's my guest speaker this month


In this episode, my special guest is you.

Yes, you! Whether you've been with me since September or just joined this newsletter, this message is for you.

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As the community grows, I want to ensure the content remains relevant and continues to inspire business owners worldwide in mastering the art of Customer Experience Excellence.

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The feedback I've received since starting this podcast has provided profound insights into the challenges you face, as business owners and C-level executives, in delivering the best Customer Experience to your clients.

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To clarify, by "best Customer Experience," I mean genuinely putting clients at the forefront of every business decision. An approach that transforms clients into brand ambassadors.

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My business partner and I are working on something that will launch after the summer and we hope will empower many of you to join the customer-centric movement.


In the meantime, I want to continue building this podcast by inviting you to share your questions, concerns, or personal stories about Customer Experience. I will address these in the next month's episode, offering actionable and measurable initiatives that can have a positive and lasting impact to your business's Customer Experience.


You can email me your thoughts to [email protected]?


I cannot wait to hear from you!


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