Growth Amid Uncertainty: Why True Partnerships Matter

Growth Amid Uncertainty: Why True Partnerships Matter

Meaningful connections in a superficial business world—it’s important. You see, these days, the vendor and client relationship is much different than it used to be. Gone are the days of simply throwing in a few complimentary products or value-adds and expecting that to be enough to show partnership.


No, it’s become increasingly important to understand the needs of our clients more deeply and find ways to tailor partnerships based on those needs. In times of uncertainty, where budgets are cut and resources prioritized for success, it’s even more important to ensure you’re seen as a partner of choice.

So, how can we do that? Well, I’m a firm believer in making meaningful connections with people, both at and off the boardroom table. In this blog, I want to share the importance of looking beyond business connections and understanding how to foster human-level relationships that will ensure loyalty, trust, and support in times of need.


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?Seeing People, Not Just Functions

Living and working in Singapore, I have found that forming relationships and making friends can be a challenge. That’s why I’ve made it key to focus on connecting with people on a human level, and not just their functions or roles within the business.

When engaging with someone in a meeting or networking event, my goal is always to make sure I’ve been able to break through the business barrier and entertain them at a human level. I do this through small, yet meaningful conversations, while making sure to get in the occasional joke or comment that brings a smile.

For me, this is the mark of success. When I’m able to make my fellow attendees smile and feel comfortable, it’s like a door has opened for us to build relationships further, away from just business talk.

By doing this, I’ve been able to form lasting relationships and friendships that go beyond the corporate realm. These connections have been so helpful in times of need or crisis. They can trust me and know that I’m always there if they need support. Likewise, I know they will do the same.


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?People Do Business With People, Not Brands ?

Life is always about give and take. And when it comes to business partnerships, that’s even more true. People do business with people, not brands. That’s why I’m so passionate about going beyond the basics of vendor and client relationships, and making sure you build rapport with your peers on a human level, first and foremost.

It has been my experience that, when the human connection is made and the trust is there, it becomes easier to add value. And not just any value—but a genuinely personal type of value. That could be anything from giving advice on their business needs to lending an ear when they need someone to talk to.

You can even build a few simple processes and systems to make sure you build strong relationships. For example, sending a follow-up email after any meeting or event, or calling them every month just to check in. It’s the small things that build trust and loyalty—the kind of trust and loyalty that leads to more business opportunities down the line. Staying connected, offering support, and being a partner, even when there is no immediate budget to be had highlights the authentic nature of your relationship.

The vendor and client relationship has evolved, and with it, the concept of adding value. What used to be considered a “freebie” isn’t enough anymore. In order to manifest a true partner relationship, we must be willing to go the extra mile.

We should strive to understand each other’s requirements and then look for innovative ways to respond in kind. By supporting each other, we can create a stronger and more unified community.


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?How Can You Ensure You ARE That Partner of Choice?

It takes hard work, dedication, and persistence. Building strong partnerships isn’t something that happens overnight. It takes time to build relationships based on mutual trust and respect. But, if you make the effort to develop meaningful connections with those around you, it will be worth it in the end.

Here are a few tips I’ve found helpful in building relationships.

  1. Make sure your communication is clear and concise.

You want to make sure you are clear and concise when it comes to communication. This means being specific about what you want or need from the other person, and also making sure they understand your point of view. It’s really important to build trust and ensure that you’re both on the same page.

When you build trust, the other person is more likely to be receptive to your ideas and have a greater level of confidence in you. It also makes it easier for the other person to build a relationship with you since they know that you are both reliable and trustworthy.


2. Listen actively.

This goes hand in hand with being clear and concise. When communicating, it’s important to also be an active listener. This means really listening to what the other person is saying and taking it in, instead of just waiting for your turn to talk.?

Paying close attention to the speaker isn’t only a sign of respect, but it is also critical in developing strong relationships as well. After all, when your listener knows you are truly listening and not just biding your time before giving an answer, it builds a greater level of rapport. Asking pertinent questions, showing genuine interest in the topic, going deeper to understand more all highlight that you are actively listening and engaging with your partner. What you in turn gain is more insight, more context and the ability to respond more accurately to any opportunity they present you with.


?3. Be flexible and open to change.

One of the most important aspects of any successful partnership is the ability to be flexible and open to change. It’s important to remember that no two partners are exactly alike—there will always be differences in opinions, personalities, and business objectives.

In order to build strong and lasting partnerships, you must remain open to new ideas and suggestions from your partner. You never know what kind of valuable insight they can bring to the table. Plus, being flexible and open-minded will help build trust between the two parties and make it easier for both of you to work together toward a shared goal.


?4. Show appreciation for those who help you.

When someone offers assistance or guidance in any way, don’t forget to show your appreciation. Even if it’s something as small as providing advice or lending a hand, make sure you thank them and let them know how much their help is valued.

Showing gratitude will build trust and loyalty between the two of you over time, making it easier for both of you to build a strong partnership. Plus, it’s always nice to know that your hard work and efforts are being recognized.


The Conclusion?

Strong, long-term, meaningful partnerships are hard to come by, but once unlocked, can be a game changer in achieving growth. With the right combination of communication, listening skills, flexibility, and appreciation, you can build strong relationships that will carry you through even the toughest times.

These tips will help you build strong partnerships and ensure that you are the partner of choice for those around you. By striving to foster meaningful connections, you can open yourself up to life-altering chances and experiences that could be the start of something great.

Constructing substantive relationships is a lengthy process, but the results are worth it. With an understanding of why these bonds matter and the correct approaches to creating them, you can not only gain personal development, but also accomplish success.

Beyond all of the business reasons for building lasting partnerships, I have personally made so many, deep, long lasting and important friendships through my business contacts. From the first smile in a meeting, to the first coffee, to the first drink all the way to being at their dinner table with their family and friends. Being authentic, being honest, being open and connecting truly can open up and enrich your life in and out of the workplace.


What do you think? What have you found to be successful when it comes to building strong partnerships? Share your experiences with me in the comments!

Laurence James

Global Commercial Consultant, Financial Times

1 年

Excellent tips there Scott Munday and these are all so true. They also highlight your natural ability not only as a sales leader, but also in writing.

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Andrew Staples, PhD.

Helping leaders and organizations navigate geopolitics | Asia specialist & thought leader | Advisor | Professor | Author | Connector

1 年

I could t agree more on the importance of creating meaningful connections

Lewis Baird

Passionate about creating scalable enablement programs for Salesforce Partners that supports their journey through the sales cycle with intentional content

1 年

Great article. Ensuring that the partnerships have equal outcome based priorities and value add is crucial.

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