Groundbreaking Success for EdgeXPrep, Malaysia

Background and Vision

Edgex Prep was founded by Ms. Brindha Chellappan in Kuala Lumpur, Malaysia, inspired by her own challenging experience as a student overseas. Coming from a humble background in India, Ms. Brindha faced numerous hardships, lacking accessible resources and personalized support. This inspired her to help other students facing similar challenges.

Ms. Brindha started EdgeXPrep with the goal of providing comprehensive and accessible test preparation resources for students aiming to excel in various standardized exams. She envisioned a supportive learning environment with innovative teaching methods and personalized guidance to ensure every student had the support they needed to succeed. Today, EdgeXPrep prepares students for exams like SAT, ACT, GRE, GMAT, TOEFL, IELTS, PTE, and OET. When TCY became the official test prep partner for Oxford ELLT, EdgeXPrep quickly leveraged this opportunity to explore and introduce the product in the Malaysian market.

Addressing Early Challenges with the Right Tools

Starting EdgeXPrep was not easy. Building a strong curriculum, recruiting qualified instructors, and gaining the trust of students and parents were significant challenges. Additionally, standing out in the competitive test prep market was tough.

EdgeXPrep focused on delivering excellent results by constantly improving their curriculum and using the latest educational technologies. Their commitment to personalized attention and adaptive learning strategies helped build a solid reputation. By fostering a supportive community and maintaining high standards, they attracted talented instructors and dedicated students.

Alignment with Goals

TCY provided EdgeXPrep with practice tests and simulated mock tests, along with tools like Challenge Zone and Remedial Tests, which perfectly matched their vision of high-quality education. TCY’s analytics and performance tracking systems allowed EdgeXPrep to monitor student progress more effectively, identify areas for improvement, and tailor teaching strategies to meet individual needs. This alignment was crucial for maintaining personalized learning and continuous improvement.

One of the most meaningful milestones for EdgeXPrep was a significant increase in their student success rates in standardized exams. With TCY’s support, they streamlined operations, enhanced their curriculum, and delivered outstanding results. This success validated their approach and attracted more students to their program. The Challenge Zone tool integrated into the app is designed not only to engage current students but also to motivate them to challenge their friends, thereby bringing in a steady stream of new students to the institute.

Integration Process

EdgeXPrep integrated TCY solutions by incorporating TCY’s analytics, eBooks, and assessment tools into their daily operations. The comprehensive reporting system allowed them to track student performance in real-time and make data-driven decisions, enhancing their teaching methods and offering a more personalized learning experience.

To ensure a smooth integration, TCY conducted extensive training sessions for EdgeXPrep's staff. This included workshops, hands-on training, and continuous support, ensuring that the staff were comfortable and proficient in using the new tools.

One challenge during the integration was adapting existing processes without disrupting ongoing operations. EdgeXPrep overcame this by implementing changes gradually, providing continuous support and training, and encouraging open communication and feedback. This approach ensured a smooth transition and fully leveraged TCY’s benefits to enhance their educational offerings.

Continuous Support

Beyond ensuring smooth onboarding, TCY experts provided ongoing support to EdgeXPrep, guiding and consulting on how TCY could seamlessly integrate into the institute's daily operations without any disruptions. Despite the time zone differences, TCY's team was always available, ready to assist over the phone. For more complex issues, all it took was raising a ticket, and the TCY team would resolve it in the shortest possible timeframe.

TCY's commitment to continuous support included regular check-ins to address any concerns and provide updates on new features and best practices. They also offered tailored advice on optimizing the use of TCY tools to meet EdgeXPrep's specific needs. This proactive approach ensured that EdgeXPrep could fully leverage TCY's capabilities, resulting in improved efficiency and enhanced educational offerings.

The support extended to include detailed documentation and online resources, enabling EdgeXPrep's staff to quickly find answers to common questions. TCY's dedication to customer satisfaction and their responsive support system played a crucial role in EdgeXPrep's success, ensuring that any challenges were swiftly addressed and operations ran smoothly.

Contribution to Community

EdgeXPrep’s partnership with TCY has significantly impacted the local community and educational landscape. By leveraging TCY’s tools and resources, they offered high-quality test preparation services to a broader audience, including underprivileged students. This improved academic outcomes and opened new opportunities for many students.

Through collaboration with TCY, EdgeXPrep launched several community programs, such as the “Future Scholars Program,” offering free test preparation courses and mentorship to students from low-income families. They also conduct events like “Test-Fiesta” (free mock tests) and “Sneak-Peek sessions” (strategy showcases), along with community workshops and seminars on study techniques and exam strategies. These initiatives foster a culture of learning and academic excellence within the community.

Expectations from TCY

While EdgeXPrep is highly satisfied with TCY products, they would like to work closely with the TCY team on developing more customized features for their students. This includes additional personalized learning pathways that adapt in real-time to each student’s specific needs and teacher recommendations and progress. Integrating gamification tools like challenge zones and study planners into the regular curriculum coverage would further engage students. Exploring possible integration of virtual reality (VR) and augmented reality (AR) technologies could create immersive learning experiences, helping students better understand complex concepts. They are also exploring expanding their portfolio with TCY to include NCLEX, Australian-specific school prep programs, developing new learning strategies, and fully developed General English content specific to the Malaysian market.

Future Partnership Plans

EdgeXPrep is excited to continue their partnership with TCY to further enhance their educational offerings. They plan to expand the “Future Scholars Program” to more communities, ensuring that more students can benefit from their resources and support. They also aim to integrate TCY’s latest AI-based advancements, such as WhatsApp-based speaking practice, evaluation of IELTS handwritten answers using AI, OMR scanner for offline practice to online results, recommendations and feedback through generative AI, and an AI learning assistant for students, into their curriculum, keeping their teaching methods innovative.

EdgeXPrep is exploring joint programs with TCY in emerging fields like artificial intelligence, data science, and cybersecurity to prepare students for the future job market. By continuing to collaborate with TCY, they believe they can make a lasting impact on the educational landscape and empower the next generation of learners.

Conclusion

EdgeXPrep’s partnership with TCY has been instrumental in their success. From overcoming initial challenges to achieving significant milestones, TCY’s tools and resources have played a crucial role in their journey. By continuously innovating and expanding their programs, EdgeXPrep is well-positioned to make a lasting impact on the educational landscape, empowering students from all backgrounds to achieve their dreams.

Kamal Wadhera Rajesh Wadhera Gurpreet Wadhera (TCY) Rakesh Kumar Mukta Gogia Amardeep Singh Rajeev Katyal Sridhar Seshadri Rajiv Prakash Gaurav Sabharwal Gagan Chugh Sukhmani Singh Vani Khurana Manoj Wilson kitty kapila Brindha Chellappan Edgex Prep