The Gratitude Gap: Why We Forget Those Who Helped Us Succeed

Introduction

In the bustling corridors of corporate life, it's easy to overlook the silent pillars that bolster our careers. Yet, a simple act of gratitude can illuminate the path we've tread, acknowledging those who have been instrumental in our journey. From mentors who shaped us to colleagues who stood by us to leaders who inspired us, our professional growth is rarely a solo endeavour. But how often do we pause to recognise and express thanks to those who made a difference?

The Unseen Pillars of Success

Consider Maya, a young professional navigating the complexities of her first job. Overwhelmed by challenges, she found solace in her mentor, Mr. Kapoor, whose guidance transformed her perspective. He offered insights when she doubted herself, helped refine her skills, and reminded her of her worth. Years later, at her promotion ceremony, Maya publicly thanked Mr. Kapoor, bringing to light the profound impact of mentorship and the power of expressing gratitude.

But what about when gratitude goes unspoken?

Take Raj, a dedicated manager who mentored young professionals for years. He coached them, supported them in failures, and celebrated their wins. Yet, as they advanced in their careers, few acknowledged his contributions. Raj never sought applause, but a simple, heartfelt “thank you” could have made all the difference. Withheld gratitude leaves a void in relationships, while expressed appreciation strengthens bonds beyond expectations.

Practical Ways to Show Gratitude

Gratitude doesn’t require grand gestures. Simple actions can hold deep meaning:

1.?Personalized Thank-You Notes: A handwritten note can convey sincerity and appreciation. Reflect on specific instances where someone made a difference and express gratitude in detail.

2.?Public Acknowledgment: Recognizing someone's contributions in team meetings or newsletters not only honors them but also sets a positive example.

3.?Offering Support: Reciprocate assistance by offering help in their projects or challenges, fostering collaboration.

4.?Celebrating Milestones: Acknowledge colleagues’ achievements, showing that their success matters.

5.??? Continuous Communication: Maintain regular check-ins with mentors and colleagues, expressing appreciation not just for major contributions but for everyday support.

Ratan Tata’s Leadership of Gratitude

One inspiring example of gratitude in India comes from Ratan Tata, former chairman of Tata Group, known for his humility and deep appreciation for those around him.

After the 26/11 terror attacks at the Taj Mahal Palace Hotel in Mumbai, Tata didn’t just offer financial compensation to affected employees. He personally visited their homes, met their families, and provided long-term medical, educational, and financial support. He ensured their sacrifices were never forgotten.

This kind of leader-driven gratitude creates a culture where people feel truly valued. Gratitude isn’t just about saying “thank you”—it’s about showing up for people when it matters the most.

The Science Behind Gratitude

Research shows that gratitude at work leads to increased productivity, lower stress levels, and stronger relationships. Employees who feel appreciated are more engaged, less likely to burn out, and more likely to contribute meaningfully.

A shining example is?Doug Conant,?the?former CEO of Campbell Soup Company, who wrote over?30,000 handwritten thank-you notes?to employees. This simple yet powerful act fostered a culture where employees felt valued and motivated to give their best.

Why We Forget to Thank Those Who Shape Our Success

Gratitude is a bridge that connects people—but too often, we fail to walk across it. We assume those who helped us already know their impact. We tell ourselves, “They understand” or “I’ll thank them later.” But later never comes.

Sometimes, it’s pride. We like to believe we made it on our own. Other times, it's sheer busyness—lost in deadlines, promotions, and the next big thing. But unspoken gratitude leaves relationships incomplete. A simple “thank you” isn’t just words—it strengthens bonds, validates effort, and inspires others to pay it forward.

So, are we really too busy, or have we just forgotten how powerful appreciation can be?

When Gratitude is Absent

Despite its benefits, gratitude often gets lost in the corporate world. Some believe that saying "thank you" makes them appear less powerful, while others assume their contributions are self-evident. However, failing to acknowledge others can erode relationships over time.

I have personally encountered many people I have mentored, guided, or helped in their career paths—only to realize that gratitude is far from universal. Some never look back, never express appreciation, and never acknowledge the support they received. While I never helped with the expectation of gratitude, the absence of it is striking. It’s a reminder that while gratitude is free to give, not everyone realizes its value.

But here’s the truth: when you express gratitude, you not only uplift the other person, but you also create a ripple effect of positivity. It strengthens relationships, builds trust, and fosters a culture where kindness and appreciation become the norm.

Overcoming Barriers to Gratitude

In some workplaces, expressing gratitude might feel awkward or even at odds with company culture. But organisations are evolving, realising that appreciation is the key to retention, engagement, and job satisfaction.

Southwest Airlines, for example, integrates appreciation into its corporate DNA by celebrating employees’ personal milestones—whether it’s a child’s graduation, a wedding, or overcoming a personal struggle. These small yet meaningful acts create a workplace where employees feel valued and heard.

Conclusion

Gratitude is more than a courteous gesture; it’s a bridge that connects individuals, fostering a culture of mutual respect and collaboration. It transforms professional relationships, turning colleagues into allies and mentors into lifelong inspirations. By acknowledging and appreciating those who have supported us, we not only honor them but also enrich our own journeys.

In the words of William Arthur Ward, “Feeling gratitude and not expressing it is like wrapping a present and not giving it.”

So, unwrap that gift. Say the words. Show appreciation. And watch how gratitude transforms not just your career, but the lives of those around you.