GoTab Unveils Innovative Restaurant Coursing Solution

New feature designed to streamline operations and improve the guest experience at small-plate and fine dining establishments

Purpose-built for restaurants specializing in small-plate dining, GoTab Coursing allows servers to fire courses to the kitchen in automatic intervals and adjust orders not yet fired to the kitchen in real-time, optimizing operations in the kitchen and enabling a more enjoyable guest experience.

Available on its flexible POS, GoTab’s feature is designed to meet the specific needs of restaurants focusing on small-plate service. Features such as automatic firing and custom coursing help brands simplify operations and eliminate challenges faced by front- and back-of-house employees in regards to correct course timing, dish pairing and table space. These capabilities not only improve kitchen efficiency and reduce server error, but they also enable hospitality by providing guests the time and space to enjoy each course at their own pace.

“Small-plate dining has become increasingly popular over the last few years, but most POS systems on the market are not designed to properly handle table service outside of the traditional three course meal,” said GoTab Co-Founder & CEO, Tim McLaughlin. “With our new small-plate coursing solution, we’re empowering operators with complete control over the coursing process to maximize kitchen efficiency and enhance the overall guest experience, driving profitability and keeping guests coming back for more.”

“We’ve seen time and time again customers looking to add another plate or two to round out their meal, and either having to wait too long for the items or having their appetizers come out at the same time as their main entrée, crowding the table and overwhelming the guest. This is the problem we’re now solving, and the automation for team members helps make these coursing decisions quick and painless,” McLaughlin continued.??

How Coursing Works for Servers

How Coursing Works for Guests

Restaurant brands including a multi-unit Spanish tapas bar have utilized GoTab’s coursing feature to streamline operations in the kitchen and drive hospitality for their guests, many of whom order a variety of shareable dishes per visit regardless of the size of their party. With a specialized solution built to efficiently space out each course, restaurants are saving time and easing steps of service for employees while improving the guest experience and ultimately driving long-term brand loyalty.

To learn more about GoTab's Small-Plate Coursing solution, please visit https://gotab.com/demo-request.