Got a company in Telecom, Telehealth, EdTech or Travel? This is your edition!

Are you in a “T” industry? Solutions to your CX challenges inside…

This month, we’re talking about the T’s – Telecoms, Telehealth, Technology & Travel – and the biggest customer service challenges these industries face (as well as possible solutions). Join us as we explore scaling and ramping challenges, niche segment needs and how to fix a poor CX reputation…?

Fixing Telecom’s Bad Reputation for Customer Service?

There’s a reason Americans aren’t fond of the telecom customer experience, ranking it worse than calling government offices. How can we change that? By solving the top 3 customer frustrations…?

Learn More: https://www.itelinternational.com/insights/fixing-telecoms-bad-reputation-for-customer-service/?

Why Technical Support is So Critical for K-12 Online Learning

Prompt technical support is crucial in online education. For EdTech companies catering to K-12 students, here’s why you don’t want poor tech support to affect student success (or your own).?

How to ensure students are well supported: https://www.itelinternational.com/insights/why-technical-support-is-so-critical-for-k-12-online-learning/??

Industry Insider: Preparing for the 2024 Summer Travel Peak

Summer travel is gearing up! Here’s an infographic guide that can help travel brands to scale their support and reservations teams by looking at last year’s data & this year’s major travel trends.??

Get your free download: https://www.itelinternational.com/industry-insider-preparing-for-the-2024-summer-travel-peak-infographic/?

Women’s Healthcare Service Provider Achieves 94% CSAT and Quarter Million in Daily Sales Thanks to itel’s High Touch Approach?

Telehealth is a booming healthcare sector, and the right CX approach can set you apart and boost sales. Learn how itel netted a quarter of a million in daily sales by offering a unique “concierge” experience…?

Read the Full Case Study: https://www.itelinternational.com/insights/womens-healthcare-service-provider-achieves-94-csat-and-quarter-million-in-sales-thanks-to-itels-high-touch-approach/?

Come evolve your CX with itel. Contact our team to get started: https://itelinternational.com/contact-us/