Gordon Newsletter #4 2024

"It’s all about creating security for the end customer"

We’re excited to welcome Linus Aleberg as our new Head of Quality and Sustainability! With direct-to-consumer pharmaceutical deliveries on the rise, Linus will ensure that we continue to drive the development of the highest standards in GDP.

Linus also highlights how a strengthened temperature-controlled transport offering will be critical to future growth for pharmacies.

"It’s all about creating security for the end customer, who must be able to trust that life-saving goods are delivered safely to their doorstep," says Linus Aleberg.

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What’s for Dinner? Cheffelo delivers answers with Gordon

Cheffelo, known for brands such as Linas Matkasse, Godtlevert, and Adams Matkasse, has been a valued Gordon customer for years. During 2023, the collaboration intensified as Cheffelo chose Gordon Cloud as their last–mile delivery platform.

This has resulted in an improved end-customer experience with real-time tracking of deliveries. The investment also means that Cheffelo can plan, monitor and follow up on all deliveries, in one user-friendly interface.

”We can really see that the delivery experience has improved. Our delivery rate is up and accurate delivery planning has reduced the workload on our customer service team by minimising delivery related queries,” says Gabriel Sj?holm, Nordic Logistics Manager at Cheffelo.

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Expanding with a new DC in Uppsala

We’re proud to reach more than 90% of the Swedish population – and now we’re optimising our reach! In October, we welcome a brand new Distribution Center in Uppsala.

This enables us to get closer to consumers around Uppsala, reducing delivery distances, and most importantly, offering you as a customer a strong local presence.

The first deliveries from the new DC will be carried out on October 5.

Introducing a new and improved Activity view

We have been very busy in our development team recently. A few weeks ago, we launched a new and improved view in Activity. So what can you expect as a user?

• Sleek and modern interface that makes navigating Activity a delight.
• Tabs to easily switch between upcoming, active, and completed routes, providing you with quick access to the information you need.
• Top-notch organisation with filters, allowing you to streamline your view and focus on data and routes that matters most to you.

We hope you’ll enjoy this upgrade as much as we do!

Unbroken cold chain – also available for cats and dogs!

Frozen fresh pet food has become increasingly popular. More similar to what animals eat in the wild, the food is frozen to optimise the retention of natural nutrients.

With Gordon's wide geographic delivery reach, Pet Pawr Group is one of our customers that offers temperature-controlled home delivery of fresh food to 90% of Sweden's pet owners.

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