Google Workspace Migration for Microsoft Exchange (GWMME) Not Working - Easy Fixes

Are you attempting to transition from Google Workspace to Office 365, but the Google Workspace Migration for Microsoft Exchange (GWMME) is not working? If so, fear not. In this article, we will outline steps to troubleshoot and repair the GWMME Tool. Both Google Workspace and Office 365 have gained significant popularity recently, leading many organizations to migrate from G Suite to Office 365. While both email clients offer numerous useful features, migrating using the GWMME Tool can pose challenges. Therefore, experts recommend utilizing the Aryson G Suite to Office 365 Migration Tool for a smoother transition.

Google Workspace Migration for Microsoft Exchange (GWMME) is a tool provided by Google to facilitate the migration of Microsoft Exchange environments to Google Workspace. Additionally, this tool can migrate emails, calendars, and contact data. However, using the GWMME tool can be a very tedious task. It requires sound technical knowledge. Stay tuned until the end to resolve issues with the Google Workspace Migration for Microsoft Exchange tool. Furthermore, discover the Aryson automated tool, GSuite to Office 365 Migrator, designed to streamline the migration process.

Precautions to Take Before Troubleshooting the GWMME Tool

Before undertaking any task, it's essential to observe certain precautions to ensure a smooth process. Some of these precautions include:

• Ensure that both Microsoft Windows and Outlook are updated to the latest versions.
• Log in to Windows using the administrator account designated for the migration process to avoid pop-ups.
• If Windows or Outlook are not set to English, run GWMME on a system with English editions of Windows and Outlook.
• Verify that Outlook is 32-bit, not 64-bit, before proceeding.

Utilize the Log Analyzer to Identify Errors

Google offers its users a tool to pinpoint errors caused by Google Workspace Migration for Microsoft Exchange. By uploading the GWMME trace log files to the Log Analyzer, it identifies these errors.

Note: Find GWMME trace log files on your computer at this location:

C:\Users\username\AppData\Local\Google\Google Apps Migration\Tracing\ExchangeMigration.

Upon locating the log files, you have two options:

• Submit your trace logs (as uncompressed or ZIP files) to the Google Admin Toolbox Log Analyzer.
• For in-depth log analysis, submit uncompressed files to Log Analyzer 2.

Upon receiving the log analysis, you can easily discern why Google Workspace Migration for Microsoft Exchange is not functioning properly. Furthermore, reference the error codes to understand GWMME error codes.

Troubleshoot Exchange Migration?

GWMME encompasses various error codes, each unique and requiring a distinct approach for resolution. However, it's often noted that the primary cause lies with the Microsoft Exchange server. Therefore, in this section, we will delve into the steps to troubleshoot and rectify issues with the Exchange server.

Step 1: Verify Exchange Server Settings

Outlook profile

The steps to troubleshoot issues with the Outlook profile and ensure proper migration are as follows:

1. Create an Outlook profile for the administrator user and utilize this profile for the migration. (Select this profile when prompted to specify a profile to use for migration in GWMME.)
2. If you encounter auto-discovery boxes during the setup of the Outlook profile for the admin user, ensure to check the "Always allow" box before accepting the terms.
3. If prompted for a username and password when setting up the profile or opening Outlook, select the option to save the username and password.
4. Verify that the admin user can access users' mailboxes: a. Open the admin Outlook profile you created. b. Access another user's mailbox within Outlook. c. Navigate to the user's Inbox and confirm that you can read their messages.

Global Address List

• In the Outlook profile designated for the admin user, access the Global Address List (GAL) and ensure it loads without any issues.
• Verify that the admin account is an active mailbox user and is not hidden from the GAL.
• Confirm that the admin profile is not configured to use Cached Exchange Mode.

CSV File

• Ensure that users listed in your CSV file do not have their Out of Office status activated.
• In the Exchange username field of the CSV, enter only the username, excluding the domain name (e.g., use "username" instead of "domain/username").
• For further details, refer to the guidelines on creating CSV files for your migration.
• If the migration continues to encounter issues, proceed to step 2.

Step 2: Troubleshoot Post-Migration Errors

In GWMME's first step, input the Exchange server's hostname in the Hostname/IP Address field, then attempt the migration again. If unsuccessful, attempt using the Exchange server's IP address.

In exceptional cases, resolving issues may involve granting the administrator send and receive permissions. Consider adjusting this setting in Microsoft Exchange. If you continue to encounter the same issue, the following method can be both time-saving and highly dependable.

Professionally Fix Google Workspace Migration for Microsoft Exchange Not Working

While the GWMME tool is generally dependable, resolving errors that arise can prove challenging. Moreover, there's a notable risk of data loss when utilizing GWMME. For novice users lacking technical expertise, GWMME may present usability challenges. To address this issue, Aryson developed an intuitive and reliable software solution known as Aryson G Suite to Office 365 Migration Tool. This advanced tool easily transfers data from G Suite to Office 365 with ease. Furthermore, it allows users to transfer Google Workspace items to their desired folder within Microsoft 365, such as public, mailbox, or archive. Additionally, the software offers a wide range of features and filters. Users can evaluate its performance by utilizing the free demo version. The steps are as follows:

• Download the G Suite to Office 365 Migration Tool and install it on your system as an administrator.
• Enter the Root User Email Address, Service Account Email, and p12 File when prompted.?

Note: Refer to Create Root User Email Address, Service Account Email, & p12 File.

• Select the desired Google Workspace users from your account and proceed to the next step.
• Choose the Google Workspace items you want to migrate, such as Gmail, Drive, Contacts, and Calendar.
• Enter the Client ID, Tenant ID, and Client Secret Value of your Office 365 account.?

Note: Refer to Create Client ID, Tenant ID, and Client Secret Value.

• Now, select the desired Office 365 users from your account.
• Finally, click on the Backup button to start the migration process.

Conclusion

As we conclude this blog, we've explored methods to address issues with Google Workspace Migration for Microsoft Exchange not functioning properly. While GWMME is a tool provided by Google, its usability can present challenges and consume time. Hence, numerous IT experts advocate for utilizing the Aryson GSuite to Office 365 migrator, which can significantly streamline the migration process and save valuable time for users.