Gold Award for Gleeson Land’s ‘Outstanding’ Customer Satisfaction!

Following an independent survey conducted by In-house Research Ltd, landowners and agents were contacted via telephone to assess their satisfaction with the service provided by Gleeson Land. Surveys were carried out from October to December 2024 and the results were outstanding, with 100% of Gleeson’s clients confirming their satisfaction with the overall service provided.

Tom Weston, Chief Executive of In-house Research Ltd, commented, Achieving a 100% satisfaction rate is a testament to the professionalism, transparency, and client-focused approach of Gleeson Land. In an industry where strong relationships and trust are key, these results demonstrate the high regard in which Gleeson is held by its landowner and agent partners.”

Guy Gusterson, Managing Director of Gleeson Land said, "As a professional services business, our customers sit at the heart of what we do. The results of this independent survey are a glowing endorsement of Gleeson Land’s commitment to provide a best-in-class service. I would like to thank our clients for their invaluable feedback which is being used by our Customer Services workgroup to identify further initiatives which will help us take our customer experience to the next level."

For further information or to verify results published in this statement, please contact In-house Research Ltd on [email protected].