Global Taxi Dispatch Software Market Size Analysis and Forecast, Segmented by Types, Applications, and Regions 2028
A Taxi Dispatch Software is a way of allocating the jobs to drivers. In this system, customers are mapped with drivers for traveling a certain distance from the pick-up location. A Taxi Dispatch System is developed to ease the use of customers to book for a taxi, and helps in managing the data of them by a taxi company.
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There are two main types of Taxi Dispatch Software. The first is the cloud system. It refers to applications, services, or resources that are provided to users on demand from the server of a cloud computing provider via the Internet. Cloud-based systems rely on vendors to host data on their own servers, and the solution can be accessed on PCs, smartphones, tablets, and any other browser-based devices. The second is on-premises system. The company is required to install and host its data on-site on its own equipment. The cost of an internal platform is often three times the annual license fee for a cloud-based system.
Taxi Dispatch Software can be applied to large, medium and small enterprises. Small businesses are private companies, partnerships, or sole proprietorships that have fewer employees and annual income than regular-sized businesses or companies. Small businesses have up to 50 employees. Medium-sized companies are larger than small companies, but smaller than large companies, and usually have up to 250 employees. In large enterprises, because the business model is very comprehensive, the company usually has full-time IT staff with specific expertise to manage a specific application or part of the IT infrastructure. This skill is essential in large enterprises. Large companies usually have more than 1,000 employees.
Analysis of the Market Prospects of Taxi Dispatch Software Industry in Various Regions
The research areas mainly include China, North America, Europe, Japan, South America, India, Middle East & Africa. Among them, the North American region has a large market and has advantages in technology and talents. Europe is the largest market and also has an advantage in technology. The downstream demand in China is strong and the economy and technology have improved. Japan's technology is relatively advanced and the product standards are relatively high. South America, India, the Middle East and Africa are all potential markets.
From the map of the market share of Taxi Dispatch Software in various regions in 2017, we can know the top four regions and their share. The first is Europe, which has a market share of 37.78%; followed by China, which has a share of 23.75%; then North America, which has a share of 19.54%, and finally Japan, which has a share of only 6.50%. This shows that Europe is the largest Taxi Dispatch Software market.
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The revenue and growth rate of European Taxi Dispatch Software from 2013 to 2018 show that revenue has been growing continuously and is expected to reach US$544.42 million in 2018. The growth rate is generally on the rise, but there are also periods of decline in the middle. It peaked in 2015 with a value of 18.71%.
Taxi Dispatch Software has a Good Development Trend and Great Market Potential
The Taxi Dispatch Software industry is still in its growth stage, with fierce competition among institutions. In 2017, the top three companies accounted for 49.41% of the market share of Taxi Dispatch Software value. Didi Taxi accounted for 20.03%; Gett accounted for 16.60%; Lyft accounted for 12.79%. Due to the advantages of Taxi Dispatch Software, such as reduced waiting time for customers, better resource allocation, technology to make travel safer, and taxi services more convenient, it will become the driving force of this industry.
With the increasing booking of the online taxi, the conventional taxi businesses are facing a tough time to keep their customers engaged. One of the greatest and complex hurdles that any taxi business encounters is that the inefficiency and incapability which occur during the manual dispatch process. On a frequent note, the transmission of the customer location and the details are misconstrued over telephonic conversations and that often leads to a lot of inconvenience to both the drivers and customers. An efficient taxi dispatch system will eliminate all the above-mentioned by offering the perfect solution which is capable enough to provide the dispatchers an intact control by assigning taxis to every customer. What is more, by offering a taxi booking service online, making it easy and convenient for customers to hail a taxi anywhere, anytime. Also, the cloud technology makes the software are easy to apply, these solutions can effectively run on PCs, smartphones, and tablets so that the information comes in handy. All of the above are some factors which are driving the industry of taxi dispatch system in the future.
There are many development opportunities for Taxi Dispatch Software. For example, the first one is more technological innovation. Taxi dispatching software tools play an important role in the taxi transportation industry in some regions. With the continuous popularization of the software market, people's technical requirements for the network and software will become higher and higher, and enterprises will pay more attention to technological investment and innovation to improve Customer experience makes the development trend of Taxi Dispatch Software with lower cost and higher quality. The second is the large market demand in emerging countries. For example, China and India have large populations and rapid development. Many large cities have traffic problems. Moreover, with the advancement of economy and technology, the market for Taxi Dispatch Software has a bright future.
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