Global M February Newsletter
Welcome to the February Issue!
This month, we're diving into the importance of Candidate Experience—why it matters and how small changes can make a big impact. We're also excited to introduce our fantastic colleague, Stephen Sange, and explore the real cost of hiring the wrong person (spoiler: it’s higher than you think!).
Let’s get started! ??
Candidate Experience: What frustrates candidates the most and how we can make the process better ??
Recently we conducted a poll on our LinkedIn page asking our network about what frustrates them the most during the hiring process.? As you can see, "long response time" and "lack of feedback" are the leading issues.
Many candidates thank recruiters just for telling them they didn’t get the job—because ghosting has become the norm. Candidates invest time in interviews, take-home tasks, and exams, yet often receive no feedback. This lack of communication makes them feel cheated and undervalued. Why recruiters struggle with feedback & how they try to fix it:
The biggest challenge is time, but many recruiters believe a quick message is worth it. While generic rejections are inevitable, qualified candidates deserve a short explanation. Providing feedback helps maintain valuable connections for future roles. Some recruiters also respond to candidates who follow up after a CV rejection—sometimes uncovering missing details that turn a rejection into an interview opportunity.
At Global M, candidate experience is just as important as client experience. As an RPO partner, we don’t just fill roles—we represent our clients in the best possible way.
"Global M Talent Partner helped me find my dream job in a fantastic company with great people! They are not just great recruiter—they truly care and support you through every step of the process. Thank you so much!"Anastasiia Tymoshchuk
Read our Case Study on how we helped hire a Head of Engineering for a Berlin-based company???? while ensuring the process was smooth, transparent, and supportive for the candidate.
Stephen Sange – Recruitment in India and Ghana’s business scene ??
?? We had the pleasure of interviewing an incredible colleague — Stephen Sange! Here’s why you don’t want to miss it ??
?? With 8+ years of recruitment experience, you can trust that he knows his stuff?
?? Currently based in Ghana ????, he’s worked onsite in Tanzania and India and has been an RPO recruiter across the US, Israeli, and German markets ??
??Beyond recruitment, he’s driving change by supporting recruiters and candidates through youth-led dialogues and industry events ???
Sounds impressive? From navigating India’s hiring landscape to giving insights on Ghana’s business and tech scene—get the full story in our latest blog post! ????
?? The real cost of hiring the wrong person (spoiler: it's a lot) ??
Hiring the wrong person isn’t just a minor setback - it’s a huge financial drain that can seriously hurt an early-stage company. Let’s break it down:
?? Recruiter’s Fee or Hiring Cost – €10,000 to €15,000
?? Onboarding & Training – €5,000 to €15,000
?? Salary & Benefits – €25,000 to €50,000 (even if they don’t last!)
?? Lost Productivity – €10,000 to €30,000 (missed deadlines, team slowdown)
?? Culture Damage – Hard to quantify, but costly in turnover & morale.
?? Client & Reputation Risks – €10,000 to €100,000+ (lost deals, bad reviews)
?? Legal & Termination Costs – €5,000 to €20,000
?? Restarting the Hiring Process – €10,000 to €30,000
?? Total estimated cost: €75,000 – €200,000+
For a startup, that’s money that could have gone into product development, marketing, or hiring the right person from the start. Do you want to know how to minimise hiring risks? Stay tuned for the best tips next month!
Discover our services ??
RPO Recruitment Consultancy
Unlock endless possibilities with our specialised embedded Talent Partner model, available on-site or remotely.
Success-Based Recruitment
Enhance your teams with our top-notch international recruiters and exclusively remunerate accomplished hires.