The Global Entry | November 2024 Edition

?? Same Reliable Service, New Domain

Big News! PassportShipping.com is becoming PassportGlobal.com on December 21st. This milestone reflects our commitment to bringing you a more robust suite of global solutions, making it easier than ever for brands to expand internationally. Don’t worry about updating links – we’ll handle the redirects so you can sit back and enjoy the holidays. Here’s to taking global growth to the next level in the new year!

?? Shipping Updates

Passport is actively managing the ongoing Canada Post strike to minimize disruptions to your shipments. As of November 15, 2024, a nationwide worker strike has halted all mail and parcel deliveries through Canada Post. Here’s what you need to know and how Passport is keeping your cross-border and domestic shipments in Canada moving. Thanks to our strategic partnerships and robust network, over 80% of our shipments bypass Canada Post, ensuring most customers are unaffected by the strike. Within the first two weeks of the strike, we delivered over 70,000 packages to Canada. Now in week three of the strike, we’re continuing to maintain reliable service for our customers. For the limited percentage of shipments that have been impacted, here’s how Passport is working to minimize delays:

• Rerouting DDP Shipments – On Tuesday, November 12th, we proactively adjusted routes to divert as much volume as possible away from Canada Post (CPC) to help reduce potential service disruptions.
• Maintaining CPC-Specific Services – CPC remains the sole carrier equipped to deliver to PO Boxes and remote areas across Canada. As a result, these shipments will continue through their network.

How Canada Post Shipments Are Being Handled

• DDP Shipments – Packages destined for PO Boxes or remote locations will be held at the nearest CPC terminal (Montreal, Mississauga, Winnipeg, Calgary, Vancouver) until deliveries resume.
• DDU Shipments – Passport is converting DDU shipments to DDP wherever possible, allowing us to reroute these goods alongside other DDP shipments. Any DDU shipments that cannot be rerouted will continue to be delivered as usual to USPS, which has contingency plans in place with Canada Post. If storage or shipment management issues arise at USPS, we will temporarily hold these shipments at our domestic processing facility until the strike is resolved and deliveries can proceed.

Strikes of this nature typically last from a few days to several weeks. As of November 20, 2024, negotiations between Canada Post and the Canadian Union of Postal Workers are ongoing, facilitated by a federal mediator, though key issues remain unresolved.

We are continuing to monitor the situation closely and will provide more information as it becomes available. For the latest updates, follow us on LinkedIn and subscribe to our Service Alert emails.

?? Success Stories & Expert Insights

Learn from leading brands thriving in global markets and discover proven growth strategies directly from industry experts.

Top 6 Holiday Shipping Tips for International Orders

The holiday season can be challenging for international shipping, with tight timelines, increased demand, and potential delays. Adopting the right strategies can help ensure smooth operations and satisfied customers. Stay ahead this season with Passport's expert tips for navigating global shipping.

Read the full article here

Carpe Didn’t Let International Challenges Slow Them Down

We pride ourselves on simplifying the complexities of international selling – handling everything from shipping to localization and compliance – so the brands we work with can focus on what they do best: creating, innovating, and growing.

That’s exactly what we did for Carpe, helping them overcome challenges with logistics and compliance so they could grow in over 36 countries with ease.

Read Carpe’s full Success Story here

What U.S. Merchants Need to Know About CARM

The Canada Border Services Agency (CBSA) launched the CARM system to modernize duty and tax collection for goods imported into Canada. Fully enforced as of October 2024, CARM requires importers designated as the Importer of Record to register, pay duties through the client portal, and secure a customs bond, upfront payment, or financial guarantee. While DTC shipments are mostly unaffected, B2B merchants handling commercial shipments must comply with these new requirements.

Learn more about CARM here

??? Important Passport Holiday Dates

Prepare for a seamless holiday season with key shipping cutoffs, facility closures, and code freeze dates to avoid disruptions and keep customers happy. Download our full Peak Season Playbook for essential strategies to help your brand thrive during the busiest time of year.

? Partnership Spotlight

Orita uses Machine Learning to help brands better understand when to connect with their existing customers. Engaging with the right people at the right time, brands using Orita see improved email performance, finding additional revenue within their existing mailing list while minimizing unsubscribes and spam complaints. With no code and no site speed impact, Orita plugs directly into existing ESPs to improve brands' retention marketing experience. Learn more

??? Upcoming Events

White Elephant Gift Exchange

Irvine | December 19th, 2025

Passport is teaming up with Corso to host a festive White Elephant Gift Exchange event for the ecommerce community! Bring a wrapped product from your store (valued at $50 or less) to join the fun – you’ll leave with a surprise gift from another local brand. Enjoy lunch, snacks, and great company while connecting with fellow business leaders and showcasing your brand.

RSVP Here

Manifest

Las Vegas | February 10-12, 2025

Passport is heading to Manifest, the premier logistics-focused conference bringing together industry leaders and innovators. Visit us at booth #1200 to explore how our international ecommerce solutions can streamline your cross-border operations and help your business grow seamlessly worldwide.

View Event