GLO Weekly: Global Loyalty News - May 12, 2023 (Week 19)
Source: GLO

GLO Weekly: Global Loyalty News - May 12, 2023 (Week 19)

GLO Lab: Programs & Solutions?

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Source: GLO

GLO Lab: ChatGPT - How Chat GPT can be used by Companies for Content Marketing and Loyalty Programs?

GLO Lab is a series of deep-dive insights into the latest loyalty programs and solutions that can benefit CX and loyalty offerings. In this article, we provide ChatGPT 101 overview for marketing & loyalty professionals.

Airlines & Alliances News:

Europe & UK:

Virgin Atlantic takes little flyers to new heights with a brand-new kid's onboard pack and meal option

Virgin Atlantic Ltd 2022 financial results

Turkish Airlines and airBaltic started Codeshare Cooperation

MENA:

Emirates goes digital, phases out paper boarding passes for flights departing Dubai

Emirates return its 'My Boarding Pass' campaign to unlock hundreds of offers in Dubai this summer

Emirates launches collaboration with Dior Beauty and Davines inaugurating exclusive beauty hub for cabin crew

Sky high try: Emirates debuts Rugby World Cup 2023 livery on the A380

Emirates Group announces 2022-23 results

Etihad Airways wins "Best Frequent Flyer Programme award" at the Business Traveller 2023 Awards

Amadeus and South African Lift Airline sign distribution partnership

North America & LATAM:?

Delta starts deploying its Sync Exclusives cross-promotional platform on domestic mainline aircraft

JetBlue Rolls Out TrueBlue - Revamped Loyalty Program: Free Drinks, Early Boarding, Complimentary Helicopter Rides

Southwest Airlines debuts first-ever Brand film "Alone in Tombstone"

iCoupon secures deal with Atlantic Airways

Alaska Airlines enhances its onboard menus adding bigger variety of food & beverage options

Aeroplan launches free in-flight messaging on Air Canada flights

Aeroplan (Canada) members can now earn points on grocery and retail orders made with Uber Eats

United Airlines and Azul Airlines Expand Codeshare Arrangements

Grupo Aeromexico Reports April 2023 Traffic Results

Asia:?

Xiamen Airlines (China) wins Freddie Awards for loyalty programme

Thai developer MQDC's 'The Aspen Tree' launches residential retirement project with loyalty benefits from Thai Airways.

Qantas (Australia) reopens its Hong Kong International Lounge

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Hotels & Hospitality:

Airbnb's gloomy forecast weights on airline & hotel stocks

Airbnb Q1 2023 financial results

Hyatt rolls out agent education/rewards program "Confidant Collective' for all-inclusive resorts

Hilton and the James Beard Foundation? Embark on a First?Of?Its?Kind Partnership, Honoring Beverage Excellence at the 2023 Restaurant and Chef Awards

Mandarin Oriental Pudong, Shanghai (China) invites travellers from around the world to “Evergreen Spirit”, an art exhibition by contemporary Chinese artist Sean Wu.

Hyatt Investor Day to Highlight Asset-Light Transformation and Expectations for Significant Expansion in Free Cash Flow

Expedia Group shows B2B growth: announces new Partnerships, tech and loyalty features

Choice Hotels International (USA) Reports First Quarter 2023 Results

hihotels announces partnership with Hopper Travel app

Oracle Teams with Wyndham to Bring OPERA Cloud to 2,000 Additional Hotels

H-Hotels.com adds Digital Media Solutions to successful partnership with Amadeus

Miral Destinations and Wego ink deal to promote Yas Island Kids Go Free summer campaign

Opinion: Damien Pfirsch, Agoda - Decoding What it Takes to Build Successful Loyalty Programs

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Cruises:

American Queen Voyages launches new "Treat then like Royalty" Campaign

SILVERSEA CRUISES? launches rewards for travel partner appreciation month

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Retail,?F&B, Transport & Petrol / E-Stations / Deliveries:

Frasers Group unveils loyalty scheme across all brands - Frasers Plus

Pret expands subscription service to cover all food and iced drinks

Asda (UK) moves key worker discount to rewards app

Pandora rolls out new rewards scheme in the UK - My Pandora

BharatPe launches PAYBACK India in a new avatar: Rebrands it as 'Zillion'

Hepsiburada Premium (Turkey) hits 1m subscribers in less than a year since launch

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Banks & Payments:?

Chase's first U.S. airport lounge opens next?week

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Loyalty, CX Technologies & Solutions:

Almosafer (Saudi Arabia) tests Chat GPT and voice search on its mobile booking platform

FEVO announces the launch of an AI beta for its social commerce and ticketing platform, the industry's first generative AI toolkit.

Amadeus IT Group S.A Q1 2023 financial results: growth in travel fuels performance

Xoxoday Partners with Workato to Transform Rewards and Recognition

Bond Sources Strategic Investment to Drive Accelerated Growth

SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian Customers

Syte Launches Syte Labs enhancing loyalty capabilities of Syte's leading visual-AI-powered Product Discovery Platform for retail)

NCHAIN completed the investment in Asset Layer to build next-gen loyalty and CX apps for Web3 and Blockchain

Transforming Commerce Experiences: Unleashing Next-Level Omnichannel Expertise with Globant's Commerce Studio

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Reports:?

Marigold report: How Leading Global Brands are Engaging their Consumer & Collecting Data

NCSolutions research: GEN Z expects advertising to be purpose-driven, unobtrusive and entertaining

How to target Gen Z: Lynx rebrands to G.O.A.T

Info-tech report: Gaming & Hospitality Organizations Must Modernize Legacy Payment Solutions to Survive in the New Digital Era

Sitecore survey: Marketers Quickly Embracing AI Technologies like ChatGPT, Diverting from Metaverse Programs

Givex Annual Survey: Almost all Canadians use Loyalty Rewards Programs

Technavio research: Loyalty management market size to grow by USD 4.40 billion from 2021 to 2026

Employee loyalty: ShiftMed Announces ShiftMed Platinum Rewards? and Platinum Rebate Program?

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ESG, CSR, Sustainability:

Emirates (UAE) creates US$ 200 million aviation sustainability fund

Delta releases 2022 ESG report: Travel changing the world for good

Royal Caribbean Group annual Seastainability Report: Cruising toward a better future

Retail/Sustainability: Shein partners with Queen of Raw to achieve ‘full circularity’ by 2050

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People & Appointments:

QANTAS GROUP announces CEO succession - Vanessa Hudson to become the next CEO and MD

Steve Johnson Named Vice Chair and Chief Strategy Officer of American Airlines

Alaska Airlines names Tiffany DeHaan a new vice president of strategy, analytics and transformation

John Lewis appoints Emily Wells as first Head of Loyalty and invests in pan-partnership rewards

Kognitiv welcomes Jon Ott as Chief Revenue Officer

Silversea taps Joe Leon to head Americas sales

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