Giving your business peace of mind
Smart Solutions Group is one of the most established suppliers of IT Support in Peterborough. We provide round-the-clock support to our clients, enabling them to resolve any technical problems as and when they occur.
When you contact our IT Support team, you will be put through to a qualified engineer who will work with you and attempt to solve your problem on the initial call. Our support is provided on a straight-to-third-line basis. This means you won’t be passed through tiers of unhelpful customer service operatives, and will be able to speak directly to the engineer managing your case. However, in the unlikely event your engineer is unavailable, we?maintain full documentation for your IT environment which enables alternative engineers to easily assist you with your case.
If your technical fault cannot be fixed remotely, we will send an engineer to site to resolve the issue. We also look to conduct quarterly analysis of your systems to maintain performance and optimisation.
Our services:
1?? Managed IT Services
We deliver ongoing support for your IT infrastructure, from maintaining networks and servers to implementing necessary software updates.
2?? Disaster Recovery
We keep you prepared for any data loss events. We offer comprehensive backup solutions and recovery plans to ensure your business continuity.
3?? Help Desk Support
We're always here for you. Our dedicated team provides immediate assistance for all your tech queries and issues, remotely or on-site.
4?? Cloud Services
From transitioning to the cloud to managing cloud-based applications, we support your business's every step towards digital transformation.
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5?? Cybersecurity Services
Protection from viruses & malware, ensuring the digital safety of your business, from security audits, to vulnerability assessments & more.
6?? IT Consultancy
We offer expert advice to optimize your IT infrastructure and harness the power of technology to drive your business growth.
7?? Hardware and Software Procurement
We source, install, and maintain your hardware and software, always ensuring cost-effectiveness.
8?? Network Services
Our team designs, installs, and maintains secure networks to keep your business connected and protected.
9?? IT Training
We equip your staff with the necessary skills to navigate new technologies and software, enhancing your company's IT proficiency.
We are the experts in IT Support services in and around Peterborough, connect with us today to see how we can support your business.
People who care and people who are there ??