Giving & Receiving Constructive Feedback

We’ve all been there— either giving feedback that didn’t land quite right or receiving it in a way that felt more like a personal attack than constructive advice. The reality is, feedback is essential for growth, but it’s also often mishandled. So, how can we make it a tool for improvement rather than discomfort?

Whether you're the one giving or receiving feedback, the key is to approach it like a conversation not a confrontation.

Here’s how:

Giving Feedback: Keep it Simple, Keep it Real

One of the simplest and most effective frameworks is the "feedback sandwich." It’s all about starting and ending on a positive note, with constructive criticism in between

1. Start with Good: Always start with something positive. Acknowledge what the person is doing well. This sets a collaborative tone. For example, “I really liked how you handled that project, but there were a few areas we could improve. Let’s brainstorm on those so we can finish strong.” It softens the blow and shows you’re not there to attack.
2. Be Specific, Not Vague: It is important to speak solution oriented. Share the area that needs improvement. Keep it fact-based, avoiding assumptions about intent. Saying “You’re not doing well” doesn’t help anyone. Instead, point to specific actions: “I noticed the report missed some key data. Let’s go over what can be added next time.”
3. Make it a Dialogue: Close with positive reinforcement to keep morale up and reaffirm your belief in their ability to improve. Don’t just drop feedback and walk away—invite the other person to share their perspective. Some good points could be: “What’s your take on this? Is there anything I’m missing?” This leaves a room for your learning. You might learn something you hadn’t considered.

Receiving Feedback: It’s Not the End of the World

As important it is communicate effectively as is to listen in patiently. So, let’s talk about receiving feedback. It’s not easy, but how you handle it can make all the difference. Here are three quick tips:

1. Listen First, React Later: It’s natural to want to defend yourself, but take a deep breath and just listen. Ask questions to understand better instead of jumping to conclusions.
2. Separate Critique from Character: Being in a content and communication business, we practice this everyday. Always remember: Feedback is about your work, not you as a person. “This project could use more detail” doesn’t mean “You’re bad at your job.”
3. Take Notes, Then Reflect: In the moment, it’s easy to forget what’s said or to react emotionally. Jot down key points and revisit them later when your emotions have settled.

In all, feedback is your personal GPS. It tells you when you’re off-track and helps you course-correct, making the journey smoother. And next time someone says, “Can I give you some feedback?”—don’t brace yourself, be curious! You just might learn something new

That’s all for today’s workplace communication. keep pouring in your suggestions. Trust, I am adding value to your work day. Thank you.