Giving a good account: meet the Bolt Business Account Managers
Bolt Business
Safe, sustainable, and low-cost business rides in 45+ countries and 500+ cities. ??
Bolt Business Account Managers make up an international team across much of Europe and Africa.?
While they work from different countries and time zones, all Bolt Business Account Managers share the same goal of giving every client the best service.
This month, we're going to introduce you to some of our dedicated Account Managers.
But first. ??
Survey: share your biggest business travel priority
When you travel for work, do you mostly consider price, reliability, sustainability, or something else? Please complete this short survey to share your thoughts.
We'll reveal the results in next month's newsletter!
Meet the Bolt Business Account Managers
You can now read Giving a Good Account to find out what it takes to thrive as a Bolt Business Account Manager.
The article contains insights from several team members, including Daria, Dovil?, Liam, and Helina, who share their stories below. ??
Daria Zaychikova, Ukraine
Before Daria became an Account Manager in Ukraine, she was part of Bolt’s Customer Support team. While it may sound like Account Managers and Customer Support agents have similar roles, Daria soon found that account management is very different.
Read her story. ??
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Liam James, United Kingdom
After training and working as an actor for 5 years, performing successful shows all over the UK, and running his own theatre company, Liam made an unscripted career change.
Find out more. ??
Dovil? Zykut?, Lithuania
Many account management teams have three positions: Account Executives, Account Managers, and Key Account Managers. Dovil? has experience in all three of the roles.
Read about her experience. ??
Helina Pajula, Estonia
Helina is located in Estonia and works with other members of the Bolt Business team there. But with an international team of Account Managers, she feels like part of two teams.
Read her story. ??
Remember to have your say
Fill in the survey to share your business travel preferences. We'll reveal the results in next month's newsletter!
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6 个月Dear Bolt management, We ask you to appoint an employee in Lebanon to follow up and make verification for the uploaded documents, because the customer service through bolt application ignores our messages and does not verify the new documents. Which will lead to block our accounts. also we request to increase the prices because the prices are very low compared to the prices in Lebanon and compared to competing applications and others Thanks