Getting to the Root of the Issue

Getting to the Root of the Issue

How Root Cause Analysis helps learning initiatives succeed

In our latest website article, we explore Root Cause Analysis and how the procedures and models can be applied to support learning and development.

"Root cause analysis serves to help ensure the solution that is put into place is aligned with the underlying problem.... you want to prescribe the right solution for the problem at hand, and that starts with understanding and defining the problem at a fundamental level."

Read the article here ?


On the Podcast: Becoming a Trusted Learning Advisor

On the latest episode of the AXIOM Insights Learning & Development Podcast, we're joined by Chief Learning Officer, speaker and author Dr. Keith Keating, and explore the topics he raises in his new book, "The Trusted Learning Advisor." In the episode, Dr. Keating explains how and why learning professionals need to move from being "order takers" to strategic partners, and explains the tools and templates he's developed to support L&D professionals.

Listen to the episode here ?


Creating Learning in the Flow of Work

How ingenuity and power users were combined to support a new learning structure without new tools or technology

In the latest issue of ATD's?Talent Development?magazine, you'll find an article written by the two-person learning team of Cleon McClure and Enid Crystal : "Partner with Power Users to Support Continuous Learning." (Read the article here; ATD member login required.)

In the article, they write: "With no additional resources, an extremely short time frame, and a little ingenuity, our team of two learning professionals successfully transformed learning from the traditional approach to modern, in-the-flow-of-work learning for a medical technology company."

The authors shared their perspectives on their project with us on a previous episode of the AXIOM Insights podcast.

Listen to the episode here ?


AXIOM Recognized for Innovation and Capability in IT & Technical Training

Inclusion on 2023 IT & Technical Training Watch List adds to an already award-winning year

We're proud to announce that AXIOM Learning Solutions has again been selected as one of the world's most innovative and capable providers of IT and technical training. Our inclusion as one of the 2023 IT & Technical Training Watch List companies builds on a year of many awards for the AXIOM team, including placement as one of the global Top 20 providers of Learning Services and among the world's leading companies for custom learning solutions, in addition to two silver Leadership awards from Brandon Hall Group and a W3 silver award recognizing our podcast series.

We're grateful to be able to work with some of the world's most talented learning and development professionals, and to be able to connect resources to achieve successful outcomes.

Have we talked recently about what you're working on? Contact us here ?


AXIOM is ready to support your technical training needs. We run live, instructor-led classes for Microsoft 365 end users every month, and have an extensive content catalog covering hundreds of technical topics which can be quickly delivered or adapted for your organization's specific needs.

Contact us to learn more. ?

View this month's complete schedule of live, online, instructor-led Microsoft 365/Office classes here ?


Thanks for the mention! Congratulations on becoming a 2023 Top IT & Technical Training Company ??

Dr. Keith Keating

Preparing today's workforce for tomorrow: Chief Learning Officer | Workforce Futurist | Author - The Trusted Learning Advisor | Keynote Speaker | Board Member

10 个月

RCA is a critical tool for L&D practitioners. Thank you for providing a solid overview! Oh - and great podcast episode too ;)

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