Getting in Front of your Ideal Customer
Victoria Lewis
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Introduction
If you've been in business for any amount of time, you know that the single most important thing you can do to grow your business is to get in front of your ideal customer. The challenge is knowing where to find them.
Your ideal customer might be online, at a local event, or even in line at the supermarket—they can be anywhere! That's why it's important to know where and when to look. Luckily, we're here to help!
In this blog post, we'll explain the best strategies for connecting with your ideal customer both digitally and in-person. So buckle up—we're about to take you on a journey towards success by uncovering the secrets behind finding your perfect customer!
Identifying Your Ideal Customer
One of the best resources you have when it comes to finding potential customers is: yourself! Before you look for new customers, try to get an understanding of who would make an ideal customer for your business.
You can start by answering some basic questions to help you define your ideal customer. Who are they? What products do they need? What problem can you solve for them? What is their age, education level, and location? Taking the time to research who would benefit most from your services can make it easier to find them.
If you want to know more about understanding your target market and buyer personas, you can take a look at our last blog post “Who is your ideal customer?”
Once you have a better understanding of who they are and what they need, you can start looking for them both in person and online. Knowing where they hang out can help you tailor your message and marketing efforts accordingly. This can include attending relevant networking events or conferences, joining online forums or business groups, or using social media platforms.
How to Find Customers Both Online and Offline
You can find potential customers both in-person and online. The trick is finding them where they hang out, both digitally and locally.
Let's start with offline. Think about attending industry events and local business gatherings. They're great for networking—and for getting the word out about your business and building a support network with other small business owners.
Next, let’s get into digital marketing. Knowing where your customer hangs out online is key—for example, businesses with a very visual product may find their customers on Instagram or Tik Tok, whereas businesses that sell exclusively to other businesses may find it easier to find, and engage with their target market on Linked In.
Let’s talk a closer look at some of the places you might need to look to find your ideal customer.
Networking and Co-working
You might not think of it as a marketing tool, but networking and co-working can be a great way to get directly in front of your ideal customers. Sitting elbow-to-elbow with other like-minded entrepreneurs can provide an opportunity to connect and bounce ideas around.
Because you’re like-minded, it’s more likely that those you meet and connect with will understand your business goals, which means they’re likely to be more open and interested in what you have to offer. If your ultimate goal is finding potential customers who value your service or product, then direct communication during networking events—online or in person—can help you do that.
Here are a few ideas for getting the most out of your networking time:
1. Be friendly and authentic: Introduce yourself to people you don't already know and make sure to be yourself.
2. Ask lots of questions: Show the other attendees that you're genuinely interested in what they have to say. This helps build trust which is essential for success in any kind of relationship — professional or otherwise!
3. Follow up: Once the event is over, make sure to send out an email or connections on social media with people who might be interested in using your services. It also helps create lasting relationships as well as leads!
Current Customer Referrals
You may also have success with current customer referrals. Your existing customers can be some of your greatest advocates, and they're more likely to trust their peers than a stranger on the internet.
Encourage customers to share your brand with their network and make it easy for them to do so. This could include things like:
· Ask your current customers for a testimonial
· Adding shareable buttons on social media profiles and website
· Add testimonials and reviews to your website and newsletters
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By connecting with current customers and asking them to pass along information about your product or service, you can reach more potential prospects than ever before. Plus, it's a great way to build relationships with existing customers while simultaneously generating interest in your business.
Social Media
Gone are the days of relying on those old-school marketing methods. Nowadays, you need to be online, and that means getting in front of your perfect customer with the help of social media.
Whether it's Twitter, Instagram, LinkedIn, Facebook or TikTok—there's a platform for every type of business.
All you need to do is identify where your ideal customer hangs out online and get involved in their conversations. It doesn't have to be complicated either—some businesses prefer using basic interaction tactics like:
· Engaging with customer comments and queries
· Posting regularly about topics related to their product or service
· Connecting with influencers in their industry
It's also worth considering whether paid advertising is the right path for you. Most platforms provide options for reaching out to a wider audience and honing in on your target market by allowing you to 'boost' posts or design targeted ad campaigns. Plus, it doesn't have to be expensive; there are lots of different types of budget options available depending on your goals.
With social media, it all comes down to finding out what works best for your business—and then committing to doing it consistently and regularly until you get results. So don't hold back when it comes to looking for new opportunities on social media—your ideal customers are waiting!
Articles, Newsletters and Podcasts
You've probably brewed some content up in the form of blog articles and newsletters, but don't leave it languishing on your website. To reach your ideal customers, you have to make sure that they can find your content where they're already looking.
LinkedIn Groups & Articles
Write and share posts in LinkedIn groups related to your niche. Try publishing full articles on the platform too. This lets you get in front of a wider audience that you might not have been able to access before, not just those who follow you on social media.
Guest Posts
Writing guest posts for reputable sites is a great way to introduce yourself (and your services) to a new audience. Make sure that the site has a good reputation and write articles that address challenges faced by your target market and demonstrate how you can solve them.
Podcasts & Webinars
Looking for an even more immersive approach? Podcasts and webinars offer an engaging way to get in front of potential customers, without having to meet them face-to-face (yet!). Not only that, releasing podcasts occasionally allows potential customers to get familiar with you and learn more about what you do – setting up future sales conversations based on trust and familiarity. Plus, if done right, they can help increase SEO rankings as well!
Using these tactics will give potential customers more insight into who you are, what you do and how you can help them – helping move them further down the sales funnel towards becoming loyal paying customers!
Your Website, Blogging and SEO Strategy
Your website is a great place to start, as it’s often the first thing potential customers see. You want to make sure it reflects your brand and effectively communicates who you are and what you do. One thing I always recommend is to ensure that you can be seen on your website. Putting a face to a name can speed up the know, like and trust factors and help your customers see you as a real person, not just a brand name.
Invest in an SEO strategy too, so that when potential customers search for a service like yours, your business appears at the top of the search results. That way, you’re more likely to capture their attention and get them to click through. Blogging can be a key tool and is great for SEO, especially if you ae talking about topics that you ideal customer is interested in.
If you want to take your online presence even further, consider investing in Google or Facebook Ads. These are easy ways to target potential customers and create brand awareness. You can set up campaigns targeting specific demographics or interests based on data from Google and Facebook—it's a great way to find new leads.
You can build strong relationships with potential customers by engaging with them on social media platforms such as Twitter, Instagram or LinkedIn. Make sure you’re actively listening for questions and complaints about services related to yours—responding in a helpful and timely manner can help convert these people into customers.
Conclusion
From articles and newsletters, to podcasts and webinars, to SEO and social media, there are a multitude of ways to get in front of your ideal customer and start building relationships. With careful thought and planning, you'll be able to create a unique strategy that fits your needs, budget, and likely most importantly, your customer's needs as well.
Just remember to keep track of your progress and adjust when necessary. Good luck!