Get Your Staff Organized
Kristin M. MacRae
Award-Winning Organizing & Efficiency Expert | Speaker | Columnist Coastal Breeze News | Author of Living an Organized Energized Life! Available on Amazon
I can’t stress enough how important it is to have a staff that is organized. If you are disorganized and you have disorganized support staff, you are putting your business at risk for losing clients, time, money, and your reputation will be on the line.?How many clients do you think you lost last year due to your disorganization or the disorganization of your staff?
When you are busy and need to push work downstream, you want to have a staff that can jump in and take over with little supervision. You want to be able to have confidence that if you give them a task they will be able to handle it and hold themselves accountable.
Here are six quick tips to help you get started:
Develop procedures. Have clear procedures in place. When new staff is hired they know what is expected of them.?Your entire staff will be on the same page and your office will have a smooth flow. Discuss any new procedures at a short meeting with your staff. Questions will be asked by staff and answered by everybody in the room so there is no miscommunication going forward.
Communication. Schedule a weekly check-in meeting with your staff so they can keep you updated on projects with deadlines. Nobody likes to be micromanaged, but a weekly check-in will allow you to stay in the loop. Organized staff will hold themselves accountable and schedule on their calendar when follow up is needed to stay on track with deadlines.
Streamline workspaces. Keep office desks streamlined and organized. Physical disorganization is a distraction and causes unwanted stress. When a workspace is disorganized, information gets lost and efficiency is hampered.?When clients visit your office, they don’t want to see a disorganized workspace. It doesn’t present well.?Opinions will be formed about how you function as a company.
Time Management. Take the time to re-evaluate how your staff functions and how they utilize their time. In any situation I find myself in, I always ask myself if there is a simpler, more efficient, and more effective way to tackle it. Start developing ways to streamline procedures. Your staff will have more free time than they know what to do once they streamline, simplify, and get organized. Don’t make a task more complicated than it has to be.
Evaluate. If a disorganized employee doesn’t have the organizational skill set, they will struggle with systems and time management.?Think about how they can function better in their space.?Are they resistant to change, or do you find they don’t have the organizational skill set to develop working organized systems? Ask questions and see if they are struggling with organization.?If you are disorganized, give me a call and I can help with the process.
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Avoid failure. Don’t set yourself up for failure with a new staff member. When interviewing potential candidates, look for skills and qualities listed on their resume such as being efficient, productive, organized, multi-tasker, and able to work independently.?Be sure to screen them as best you can by asking questions about their organizational skills.
If you are disorganized, it is best you find an assistant that is organized or chaos will take place and you won’t be able to get out of each other’s way.?Disorganized staff will create more work for you and your business will suffer because of it.
Having a staff that is organized will make your life easier and you will be able to focus on the important issues that you need to deal with daily. Your business will run like a well-oiled machine, saving you time and money and increasing your revenue.
Contact me at 401-323-1165 for a free phone consultation.