Get up to speed on what's new in the 2025 ServiceNow Spring Release: Yokohama
Hi,
The 2025 ServiceNow Spring Release, Yokohama, is nearing! ????
Time to walk you through everything you need to know about the new ServiceNow Yokohama release in our webinar The best of ServiceNow Yokohama Release on Thu, April 3rd ??
We'll break down its key features, sharing expert tips to maximize its capabilities, and wrap the session up with an engaging Q&A session.
The topics we'll dive deep into are: Agentic AI / Agent Studio, AI Governance Module, CSDM 5.0, Data Management Console, Catalog Builder and more!?
Customer Success Story ????
Meet our new app: GenAI4CSM! ??
GenAI4CSM allows you to monitor customer sentiment through a combination of GenAI-driven Relationship and Sentiment Analysis. Interactions at both message and case levels are evaluated to improve customer satisfaction, operational efficiency and proactively manage customer relations. ?
In ServiceNow Studio, you can now use code search, nicely grouped document types, and a modern IDE (Integrated Development Environment) for your development workflow. ServiceNow Studio incorporates Workflow Studio, Playbooks, and much more in a single interface.
Upcoming events
Don't miss out on your opportunity to learn more about the ServiceNow platform and/or meet our experts in person and take away free advice!
Keep an eye out for next month's edition of Flow@Work Exclusive. And as always, drop us a comment if there are any specific topics you'd like to see covered here! ??