Get SMART about your Customer Journeys
We believe that being?SMART?about customer communication goes beyond just a catchy acronym. Which50 empowers our users to effortlessly create digital journeys that are Secure, Measurable, Automated, Responsive and Targeted. These five key pillars form the foundation of our platform’s SMART capabilities, enabling us to set what we believe is a new standard for innovation in customer engagement.
Click the button below to read the first entry in our series on SMART Customer Journeys.
Top Feature of the Which50 Platform
Two crucial Which50 features; Throttling ensures precise control over exactly how your communications are delivered, and the Approval Process gives you peace of mind .
In our recent Podcast series we discuss the top features of our Which50 platform, and coming in at #5 is Throttling & Approval.
Click the buttons below to listen to the Podcast and learn more about these key features.
The time is right for the Consumer Duty
The Financial Conduct Authority (FCA) has?found 7.8 million people in the UK are finding it a heavy burden to keep up with their bills,?an increase of around 2.5 million people since 2020.
It is within this?challenging economic environment?that the FCA is introducing the new ‘Consumer Duty’ regulation which is due to come into effect on July 31st.
Read more about the upcoming regulations by clicking the button below.
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Customer Onboarding that Delivers
Organisations need a digital customer onboarding solution that works for the customer?and?the internal onboarding teams. With Which50, you can digitise your customer’s experience at every stage of their journey, including that all-important onboarding phase. For you, this means happy new customers and reduced churn, as well as lower operational costs and increased efficiency.
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If you would like any more info on anything you've read here please send us an email at:?[email protected]