You're in a creative strategy job interview. How can you show your ability to handle conflict?

What's better than showing actual proves? Tell them some of your past experiences that are related. There is no better way to understand your style of work and let the interviewer know how you could positively impacted the organisation.

Creatives face many common internal and external conflicts, including self-doubt and imposter syndrome, procrastination and inconsistency, and the dreaded creative block. Externally, they may struggle to balance honoring the creative vision and meeting the needs of clients. Most creatives struggle with creative feedback and criticism, especially when it’s delivered in a way that can feel personal and which may feel inconsistent with thoughtful, creative strategy. Creative work can also be seen as less important than other professions, and many corporate creatives struggle to get buy in for their ideas or to garner a seat at the table during important strategic conversations where smart creative thinking could be highly valuable.

Highlight your commitment to continuous learning. Conflict resolution is a dynamic process, and it requires adaptability and a willingness to learn. Talk about how you actively seek feedback, reflect on your experiences, and continuously improve your conflict management skills.

Empathy is a superpower for creative leaders. By seeing things from your team members' perspectives, you can better understand their strengths, weaknesses, and motivations. When team members feel heard and understood, they're more likely to take risks and experiment. Empathetic leaders can connect with their team on an emotional level, fostering a sense of purpose and shared vision. Empathy allows you to deliver feedback in a constructive and supportive way, helping your team learn and grow without stifling their creativity. Empathy also allows you to step into the shoes of your target audience and understand their needs, desires, and pain points.

Es importante que uses una comunicación asertiva y al mismo tiempo que intentes ser flexible, ? a que me refiero? escucha con atención y de verdad trata de entender lo que el otro/a quiera decir para lograr encontrar el punto clave del acuerdo.

Talk about your approach to constructive feedback. Conflict often arises from differences in opinions or performance issues. It is important to focus on the issue at hand rather than personal attacks, and how you help individuals understand areas for improvement while maintaining their motivation and morale.

Conflict during creative collaboration can stall progress but can also spark innovation. It’s important to recognize that everyone brings a unique perspective. Try to understand the reasons behind someone's opinion. Communication is key. When giving or receiving feedback, focus on the work itself, not the person. Actively listen and ask clarifying questions. Establish an environment where everyone feels comfortable sharing ideas. Brainstorming sessions are a great way to explore diverse approaches freely. Ensure everyone involved has a clear understanding of the project's goals and target audience. Look for areas of agreement and build on those to find a solution that incorporates the best aspects of both viewpoints.

La clave de la innovación esta en la capacidad de transformación, por eso, recuerda que las mejores creaciones no vienen de una sola mente, sino del conjunto de aportes y comentarios de muchos.

An ounce of prevention is better than a pound of cure. It is more effective to identify potential conflicts and take steps to prevent them from escalating.

Show your communication skills by detailing how you articulate your ideas clearly and concisely, tailoring your message to different audiences. This could also involve where you actively listened to others' perspectives, incorporating valuable input into your strategies.

Ten en cuenta la manera como comunicas las cosas: ?En vez de estar solucionando un conflicto, lo que solucionas son retos. ?En vez de estar frente a una circunstancia compleja, estas frente a una oportunidad. ?La creatividad es sinónimo de apertura a lo nuevo, por eso no te limites, ni limites a los demás en algo establecido. ?Por último recuerda el poder de la actitud en una entrevista, porque la gente posiblemente no recordará textualmente lo dijiste, pero sí como los hiciste sentir.