Get ready for the 2027 PSTN switch-off
Are you ready for the Big Switch-Off?
The telecoms industry is undergoing its most significant change in over three decades. BT announced their plan to switch off the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) by 2027. But this transition affects everyone—whether you're a business or a residential customer. With around 14 million phone lines currently in the UK, every one of these will eventually be switched off. So, it’s crucial to understand how this change will impact you.
What is PSTN/ISDN and how do I know if I have it?
PSTN (Public Switched Telephone Network) is the traditional telephone service you might use at home or at work for making and receiving calls. However, many users now rely on PSTN primarily for broadband services. You can usually find a small square box near your router with a number on it indicating a PSTN line.
ISDN (Integrated Services Digital Network) lines are used mainly for voice calls and are common in businesses that need to handle multiple calls simultaneously. If you have equipment onsite that looks like a series of boxes connected to your phone lines, you're likely using ISDN services.
What will happen to my telephones?
If you're currently using PSTN or ISDN lines, it's time to consider switching to a VoIP (Voice over IP) phone system. VoIP systems use the internet to make and receive calls, offering greater flexibility, reduced operating costs, and a variety of options such as desk phones, softphones, mobile integration, and MS Teams compatibility.
How will the Switch-Off impact my business broadband?
Yes, if your broadband is currently ADSL or FTTC (Fibre to the Cabinet), it relies on analogue technology and will need to be upgraded by 2027. But don't worry—there are advanced broadband solutions available, such as SOGEA (Single Order Generic Ethernet Access) or FTTP (Fibre to the Premises), which are faster and more reliable than traditional services.?
Don’t overlook other critical business systems
Yes, any service-connected through analogue lines, such as alarms, door entry systems, CCTV, EPOS machines, and faxes, will also be affected. Contact your suppliers to discuss transitioning these services to IP-based solutions.
What can I do now?
It's essential to start planning to avoid the last-minute rush as the switch-off date approaches. Review your current setup and consider your options for upgrading. Many businesses have adapted their working styles since the pandemic, making this an excellent opportunity to evaluate and enhance your communication infrastructure.
Here are some steps to take:
Act now to secure your business' future
2027 may seem distant, but the time to act is now. By switching to VoIP and upgrading your broadband, your business will not only avoid last-minute disruptions but also benefit from the enhanced capabilities of modern telecom solutions.
Get in touch with RPS Telecom today. We can help you to navigate planning, choose, and install a digital phone system that’s right for your business. Find out more about stepping up to digital for small and medium businesses, corporate, or the public sector.