Get More Sales Meetings by Doing This One Thing
Rana Kordahi
Learning & Development Specialist, Sales Trainer - TEDx Speaker - Founder & Director - Keynote Speaker - Writer - Founder
When I first started in sales, I didn't see an increase in booked meetings and demos until I did this one thing. It's called creating a sales cadence. A sales cadence is the contact attempts that you make to increase the opportunity to speak to the decision-maker. This will also help you build a healthy sales pipeline where you’re constantly moving leads up the funnel into qualified opportunities. Bottom line, if you want to book more meetings when pursuing new client accounts, it's essential to have a follow-up sales cadence.
Many times, people are not going to be available on that first, second or even third contact attempt. So it's essential to maximise your chances of speaking with the decision maker by making several more contact attempts. Also, leads are expensive, whether you purchased them from a lead generation platform, or spent your own valuable time building them, don't let them go to waste that easily.
So what does a sales cadence look like in practice? Here is an example taken from my own CRM.
Cadence with cold lead 1 John: From xx company
Day 1: Contacted John for the first time. The call rang out. Left a voice message and sent a quick email.
Day 3: Attempted to call *John again. The call rang out. Sent a second email.
Day 6: Attempted to call John again. It rang out.
Day 10: Attempted to call John again. It rang out.
Day 15: Attempted to contact John again. Sent the final email. (John Responded to the email and said he was not the right person. Gave contact details of the right person. Although we had several decision makers from this company in our CRM, this decision maker was not on our radar.
John’s email response: ‘’Hey Rana, sorry not ignoring you. I’ve been off on personal leave. I also don’t make decisions when it comes to sales training. I suggest you reach out to *Mary in Learning and Development. Here is her email. [email protected] ''
John didn’t provide Mary’s mobile phone number. Fortunately, I was able to get it from Lusha.
Cadence with lead 2 Mary: From xx company
Day 1: Contacted Mary for the first time. The call rang out. Left a voice message and sent a quick email. I mentioned that John suggested we connect.
Day 4: Attempted to call Mary again. The call rang out. Sent the second email.
Day 7: Attempted to contact Mary again. She picked up the call. We had a brief conversation. She showed interest in finding out more about sales training for her team. Sales meeting booked.
Although after the first sales meeting, this deal took about 5 months to close, what do you think may have happened if I gave up on cold outreach attempt number 1 or 2 with John or Mary? The conversation with Mary would have never happened. The sales meeting would have never been booked. The deal would have never closed.
Yet time and time again, research shows, that 80% of salespeople give up on cold outreach attempt number two. It usually takes at least four or five attempts to get through to a potential client. But the truth is, most sales happen after the fifth or sixth follow-up. That's why it's so important to create a follow-up cadence that lasts for two to three weeks and that are spaced out between 2 - 3 days. By staying persistent and keeping in touch with your leads, you'll increase your chances of making contact and qualifying them as a potential client.
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Here are some quick best practices that I follow for creating a sales cadence.
1.??????A sales cadence should not run longer than 2 – 3 weeks.
2.??????It’s recommended that contact attempts are spaced out 2 – 3 + days.
3.??????Use 3 different outreach channels. For example, phone, email, and voice message.
4.??????No more than 5 – 7 contact attempts. Although you want to be persistent, you don’t want to come across as a stalker.
5.??????If you believe that this is a highly qualified lead, recycle the lead after 3 months if no contact has been made with the decision maker.
It's also important to keep in mind that a sales call is just the beginning of the sales process. It's merely a touch-point prospecting strategy, not a complete one. To make the most of your cold calls, always remember to follow up. There's no point in making a cold call if you don't intend to follow up. Be sure to provide value and relevance at each stage.
I totally understand that a follow-up cadence can be intimidating for some people. You might be worried about coming off as too pushy or annoying. But, let me tell you from personal experience, being persistent pays off. I've experimented with both a laid-back and persistent approach when reaching out to new clients, and my success rate was much higher when I followed up consistently. So don't be afraid to check in with your leads and remind them of the value you can offer.?
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1 年Definitely helpful for salespeople at all levels. Rana Kordahi
On a Mission to Empower People | LinkedIn Top 100 Recruiter | Leadership Hiring & Brand Strategy | Speaker
1 年I agree with you, often we lose patience or assume that the client is not interested. Instead, we should follow up patiently, understand the needs of the client. Listening is also an art that needs to be developed to get closures
Authentic And Effective Sales Leader Helping Clients Be Better
1 年So true
INTENTION Strategist for BRANDING. OUTREACH. AUTHORITY. Write on: Tech. Mental Health, Equality, Multimorbidity, Paws. Connector | Podcaster | Model-Actor | Ex-Homeless | Provoking CHANGE. ☆AU | UK | APAC
1 年Such excellent tips. I am going to save this Rana Kordahi