Get Lost!

Suddenly no one is saying “yes” to your Protection Plan. When your manager asks you “What’s wrong?” you don’t have an answer because, well, you’re doing everything right and customers should be buying your plan! For some reason nothing’s working and Fear is sprouting a fresh green blade. Now you’re nervous when it comes time to present the Protection Plan. This isn’t going to end well.

It’s time to get lost.

Slumps happen to everyone, even the best Protection Plan sellers. Top Performers tell us that the best way to break a slump is to change everything. Stop following the path you’ve always taken with your customers. Turn 90 degrees away from the known path you’ve taken and start pushing your way through the forest! Here are some different ideas:

• Start your presentation with your Protection Plan: “Did you know that a lot of people choose us because we have a great Protection Plan? I’ll tell you about it later.”
• Wait until the very last to present it: “Oh my gosh! I was having so much fun with you I forgot to tell you about our best thing: our Protection Plan!”
• When overcoming an objection, ask for a commitment: “If I answer your question and show you why the Protection Plan makes sense, will you take it?”

We get it: you’ve probably never done any of these before. And normally you shouldn’t, but that’s the point! Doing what’s different will make you more creative while sounding less scripted to your customers. It’s what you need to turn things around and get out of your slump.

To discover a new place we often have to get lost first. Use “getting lost” to explore new Protection Plan approaches to…Make It Happen!