Get Inside Your Customer’s Imagination

Midday CX Spark on Customer Service Weekly TV with Chip Bell

In this CX Midday Spark with Customer Service Weekly Senior Contributor Chip Bell, we discuss going beyond Net Promoter Score, Customer Effort Score, and Customer Satisfaction to a deeper connection that drives greater innovation and service experience that engages and builds greater loyalty. Create a customer experience that’s well above what only you can imagine.

Episode Mentions

Free Membership: https://customerserviceweekly.org/membership

[Blog] Let Your Customers Lick the Beaters https://customerserviceweekly.org/let-your-customers-lick-the-beaters

[Book] Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions: https://amzn.to/31kyTX9

[eBook]: 10 Books on Innovation Every Contact Center Professional Must Read: https://www.cxglobalmedia.com/innovationebook

[PODCAST]: Fast Leader Show Podcast: https://www.fastleader.net/

The Customer Service Weekly Midday Spark is every Tuesday at 1:05 PM Eastern. Join us as we bring experts insights and new perspectives to help you Ignite CX Celebration all year.