Get Connected - 04
Your go-to source for the latest updates from us here at Fuse, insights into the industry, and highlights from our partners. Stay tuned to stay connected.
??Lessons to learn from Retail's Hiccups ?? ?
Over the weekend, retail giants such as Sainsbury's and Tesco had problems with their delivery systems and tech. It's served as a wake-up call for both tech brands and hospitality companies. As we rely more on technology to streamline operations and enrich guest experiences, it's important to draw lessons from these incidents.?
??Tested Releases- Testing in controlled environments is key to addressing potential issues and safeguarding guest experiences.?
??Solid Rollback Plans- A rollback plan is indispensable, providing a safety net during tech glitches. Yet, it's not enough to just have a plan in place; testing ensures its efficacy.
??Documented Procedures- Clear, well-documented procedures empower staff to navigate tech emergencies efficiently. Regular reviews and testing of these protocols guarantee their readiness for disruptions.
In essence, the hospitality industry must take insights from the challenges the retail industry faced this weekend! Collaborating with forward-thinking partners like us here at?Fuse will help fortify operations and deliver exceptional guest experiences. Let's learn from these experiences to ensure smoother operations ahead! #HospitalityTech #TechResilience #OperationalExcellence
The hospitality landscape is evolving, and at Fuse, we're leading the charge by embracing the power of on-demand services.
Recent research revealed a 5% year-on-year surge in delivery and takeaway sales across the country's premier managed restaurant groups in October 2023. This trend underscores a fundamental shift in consumer preferences, emphasising convenience without compromising quality! At Fuse, we're not just adapting but thriving in the collection and delivery environment. By seamlessly integrating your services, we're redefining the dining experience.#FuseHospitality #OnDemandDining #HospitalityRevolution #DeliveryServices
Did you know there are 6, yes 6, different types of data that can you collect about your customers?
Data is power, and having the right data in a single customer view is crucial to make it valuable and actionable. Here are the top 6 data pillars that enable you to target specific segments of your customer base.
Click below to find out more about how to build your data infrastructure ??https://lnkd.in/ghewYthU
Big news on the horizon – the UK government has given the green light to ground-breaking legislation regarding tipping laws. And let me tell you, it's a game-changer!
??With the Employment (Allocation of Tips) Act 2023 coming into play on July 1, 2024, we're about to witness some significant shifts. This legislation is all about ensuring fairness and transparency in how tips are handled. No more withholding tips from our hardworking staff – it's time to pass them on without any deductions. This change has been long overdue. We all know how crucial tips are for our teams, especially in an industry where they often make up a substantial part of their earnings. This new law not only protects our employees but also promotes a more equitable work environment for everyone. Change can be daunting, but in this case, it's also incredibly exciting. Here's to a brighter future for the hospitality industry, where every hardworking individual gets the recognition and reward they deserve! Click here to read our blog: https://lnkd.in/ehHNgFSF
Looking to boost attendance and maximise revenue for your events and experiences?
Here at Fuse, our Event Ticketing product offers a seamless solution for creating unforgettable moments while putting you and your team in full control! Here are just some of the features that will make your job easier and boost profits:
?? Flexible Event Types: Whether it's a one-off affair or a recurring favourite, our platform simplifies back-end management, saving you precious time and effort.
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?? Waitlist Management: Never miss out on potential attendees! Activate a waitlist feature for sold-out events, ensuring every spot is filled automatically with cancellations.
?? Pre-Event Registration: Gauge interest and generate buzz by allowing guests to pre-register for upcoming events, giving you valuable insights and data on demand.
?? Apple Wallet Integration: Seamlessly integrates with Apple Wallet, providing customers with a convenient way to access and manage their tickets and saving time at door entry.
?? Upsell Opportunities: Boost revenue by offering customers an add-on at the checkout directly through our platform.
?? Brand Consistency: Your event, your brand! Say goodbye to third-party designs and advertisements.
?? Comprehensive Data: Collect valuable attendee data beyond just contact details, empowering you with insights and knowledge to enhance future events, marketing efforts and your business as a whole!
Want to know or see more? Send us a message and we'll show you how
?? Congratulations, James Fisher, Travis Fish, and Dominika Kurowska, on your new roles at Comptoir Group!
Wishing you all continued success, we're excited to see what comes next from such a great brand!
At Fuse , we're not just another solution provider – we're your strategic partner in digital success.
We offer a suite of five powerful tools designed to amplify your online presence and drive revenue, whilst still looking and most importantly feeling like your hospitality brand:
?Order & Pay at Table
?Collection & Delivery
?Event Ticketing
?Gift Vouchers
?Online Shop
These aren't just standalone features; they're the building blocks of your online presence.? Whether you're looking to streamline operations, expand your reach, or boost sales, Fuse offers a tailored solution to meet you and your team's needs. No juggling multiple platforms, with Fuse, it's all about simplicity, efficiency, and results, Select one, two, three, four or all five products to build your perfect combination of revenue-generating solutions that will grow your business. Your one-stop solution for managing all your e-commerce products. Send us a message to see a demo.