Get closer than ever to your customers

Get closer than ever to your customers

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves”

 

“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.”


“In this age of the customer, the only sustainable competitive advantage is knowledge and engagement with customers”


“If I had 9 hours to chop down a tree, I’d spend the first 6 sharpening my ax”

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