Generative AI to the rescue: Improving CX, KPIs & more ??
Shahar Chen, Aquant CEO & Co-Founder, explains how AI can be a valuable tool and partner for workforces looking to improve efficiency, reduce downtime, and enhance CX.
Beckman Coulter shares how it boosted customer service, provided more thoughtful dispatch, and improved critical metrics (such as FTFR) using data and AI.
Shannon Tymosko discusses prioritizing one’s mental health, especially in the skilled trades and other male-dominated industries.
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