Generative AI Is Everywhere and Everything at Once, How to Manage It for Public Good
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Hallucination is a disease. It is about seeing things that are not there. Or it could be touching or smelling something that do not exist.???
Generative AI including ChatGPT suffers from hallucinations when they generate confident responses that turn out to be untrue, incorrect and not backed by facts and real-world data.??
Untreated, AI hallucinations can lead to the use and spread of misinformation which can damage personal and corporate reputation or worse, disrupt law and order.? Incorrect information can also have a domino effect, with far reaching consequences on society and people.??
Hence, the clarion call by policy makers, tech executives and government leaders around the world to introduce guardrails to make AI safer.???
The memory of the?Cambridge Analytica?social media scandal remains fresh. Beginning in 2014, the British consulting firm developed psychological profiles by harvesting the personal data of tens of millions of Facebook (now known as Meta) users. These profiles were used for targeted advertising and other data related services, leading to widespread impact in many areas including the 2016 US presidential campaigns and the Brexit referendum of the same year.???
Social media is good tool for connecting people but it can also be negatively used. By the time governments and policy makers acted to curb social media, it was too late. The damage had been done.??
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Jump to the current environment. Generative AI is the current “hotness” in the tech industry. Reports of incorrect information provided by generative AI tools including ChatGPT have begun to appear. Last month, a New York lawyer in the US cited fake cases generated by ChatGPT in a legal brief filed in federal court and may face sanctions as a result.?
Surely, more and more incorrect information and misinformation emanating from generative AI will soon emerge. Better to control it in the beginning rather than later.??
Making AI safer is complex. It could mean licensing companies which offer generative AI tools like chatbots. Licensing would offer governments oversight into what AI tools are built and how they are deployed. In turn, this would guide the development of AI for public good.? ?
Story written by Grace Chng, the Executive Producer of TransformLife.sg.
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