The GCC Gold Rush Begins!

The GCC Gold Rush Begins!

India is in the middle of a modern-day gold rush—not for precious metals, but for global capability centres (GCCs). As multinational giants search for hubs to anchor their operations, India’s states are fiercely competing against each other, crafting policies to attract the world’s attention.

The stakes are high. According to AIM Research, nearly 49% of GCCs in India are US-headquartered, drawn by the country’s unbeatable combination of tech talent and relatively low costs. It’s not just interest; it’s action. Between 2022 and mid-2024, global firms leased 53 million sqft for GCCs, with many already planning expansions, Cushman & Wakefield reveals.

But who’s leading this race? Karnataka is sprinting ahead, with Bengaluru as its crown jewel. The GCC Policy 2024-2029 is not just a playbook; it’s a bold manifesto to add 500 new GCCs by 2029. The plan? Offer rental reimbursements, tax breaks, and utility subsidies to seal the deal.

The results are staggering. Bengaluru alone added 80 million sqft of prime office space and created 800,000 high-value jobs in just two years. Not content with its lead, Karnataka is investing in three innovation districts—Bengaluru, Mysuru, and Belagavi—and rolling out talent development programs to meet the insatiable demand for skilled professionals.

Telangana’s game plan hinges on Hyderabad, its IT corridor gleaming with world-class infrastructure and progressive policies. By providing expedited approvals, infrastructure subsidies, and tax benefits, the city has become a formidable force in the GCC race.

Maharashtra, on the other hand, looks to bring its dual strengths to the table. While Mumbai leans on its financial ecosystem, Pune rises as an R&D and IT powerhouse. The state is zoning in on dedicated areas for financial and research-focused GCCs, balancing legacy with innovation.

Tamil Nadu is betting on the next frontier—Tier-2 and Tier-3 cities. By nurturing digital innovation and offering subsidies for smaller GCCs, cities like Coimbatore and Trichy are emerging as attractive alternatives.

In the north, Delhi-NCR is leveraging its proximity to power. With a strategic location and an eye on fintech and healthcare-focused GCCs, it offers not just incentives but also access to policymakers—an unbeatable edge for global firms.

This fierce competition is redrawing India’s GCC map. Hyderabad, Chennai, and Coimbatore are no longer just contenders—they’re vibrant markets that combine affordable real estate with government incentives.?

Explore the State of Global Capability Centers in India 2024 report [here].


Top Stories of the Week >>

When Bengaluru Put Diapers on the Map

Bengaluru is at the heart of Kimberly-Clark’s global innovation, driving breakthroughs like Maestro, an AI tool saving $20 million annually, and crafting tailored solutions for e-commerce giants like Amazon. From creating generative AI tools that optimise product visibility to developing in-house algorithms that guide field reps globally, the city’s tech talent has transformed a small $2.5 million investment into an eightfold growth engine.?

Learn more about Kimberly-Clark, a pioneer and global leader of brands like Huggies, Kleenex, Andrex, Cottonelle, Scott, Kotex and others here.?

Why Traditional SaaS is Under Threat

The rise of AI-powered in-house solutions is shaking the foundations of traditional SaaS. Companies like Klarna are ditching giants like Salesforce and Workday, choosing to build custom AI tools tailored to their needs. From saving millions with generative AI to creating bespoke chatbots, businesses are questioning the value of SaaS subscriptions in a world where AI offers 90% of the functionality at a fraction of the cost. While some argue SaaS is evolving, others see it fading into the background as AI takes the lead. Read on.?

What’s the Moat of Neysa in a World of Yotta?

In a world where AI innovation often feels monopolised by giants, Mumbai-based Neysa is breaking barriers with its bold, open-source-first approach. Backed by $50 million in funding, founders Sharad Sanghi and Anindya Das are redefining AI infrastructure with Velocis, a platform that slashes costs—like reducing call centre expenses by 67%—while empowering businesses to escape the “black-box” grip of global players. Read more here.


People & Tech >>?

What Did Ilya See?

At NeurIPS 2024, Ilya Sutskever, co-founder of OpenAI, shared a vision both thrilling and unsettling: AI systems capable of deep reasoning are becoming unpredictable, much like the best chess AIs baffling even grandmasters.?

He predicted a future where artificial superintelligence evolves into self-aware, agentic systems capable of learning from limited data and autocorrecting errors on a grand scale. With the age of pre-training nearing its end, Sutskever sees synthetic data and biology-inspired designs as the next frontier. Through his new venture, Safe Superintelligence Inc., he’s charting a course to make this powerful future safe—and transformative. Read more here.?

When Gukesh Dommaraju Met Demis Hassabis

At just 18, Gukesh Dommaraju became the youngest world chess champion, while Google DeepMind CEO Demis Hassabis celebrated AlphaFold—one of the youngest innovations to win the Nobel Prize. Their parallel triumphs embody a world where human brilliance and AI innovation elevate each other.?

Gukesh’s historic win reflects the legacy of Indian chess, while Hassabis’ AlphaFold, born from the same mind behind AlphaZero, showcases AI’s potential to transform life itself. Together, they symbolise a future where dreams, whether on the chessboard or in a lab, redefine what’s possible. Read more here.?


AIM Videos >>?

Living Someone Else’s Dream??

In an emotional rollercoaster of grit and genius, founder of OWLED Aayush Wadhwa unveiled how he turned his childhood dream into India’s creative powerhouse, redefining storytelling and embracing the future of AI on The Hot Seat with AIM’s lead anchor, Korak Roy.


AIM Events >>?

Are You Ready for India’s Biggest Developers Conference?

Packed with keynotes, hands-on workshops, live coding, and unmatched networking opportunities, MLDS 2025 is where the future of tech is shaped.?

The conference will bring together 2,000 developers, 100 expert speakers, and 600 organisations to redefine the future of AI, generative AI, cloud computing, and more. Seats are limited—secure your pass now, or risk being left behind!

Register now!?


AIM Nuggets >>?

  • OpenAI launched ChatGPT Projects, a tool to organise files and tasks, with AGI hints and new features like collaborative Canvas.
  • Microsoft launched phi-4, a 14-billion-parameter model excelling at reasoning and math, outperforming rivals like Llama 3.3 and GPT-4o in key benchmarks.
  • Google expanded NotebookLM with a new interface, interactive audio, and a premium NotebookLM Plus plan.?
  • Meta FAIR announced nine new AI tools, including humanoid agents, theory-of-mind datasets, and advanced memory models, to boost AI reasoning, security, and multi-modal capabilities.
  • NVIDIA recently hired 200 people in China amid an anti-monopoly probe, expanding AI R&D as US-China chip tensions deepen.
  • Apple partnered with Broadcom to develop its first AI server chip ‘Baltra’, while OpenAI is planning to collaborate with Broadcom and TSMC to launch its first in-house AI chip next year.
  • Warner Bros Discovery appointed Anish Agarwal as VP of AI and automation to lead innovation and data-driven transformation across the media giant.
  • Palantir’s Warp Speed OS drove manufacturing breakthroughs with partners like Anduril and Panasonic, boosting efficiency and scaling innovation.
  • Anthropic finally launched Claude 3.5 Haiku, its fastest model yet, with 60% faster speeds and lower costs but no image support.
  • Codeium’s Windsurf IDE integrates Anthropic’s Claude for smarter coding, enabling real-time collaboration and advanced AI-powered codebase management.
  • Cohere for AI debuted Maya, an open-source, multilingual model enhancing accessibility and bridging cultural gaps in low-resource languages.
  • Cohere unveiled Command R7B, a compact, cost-efficient AI model for enterprises that excel in multilingual tasks and RAG.?
  • RapidCanvas raised $16 million to scale AI agents that automate 75% of complex tasks, tackling the global technical talent shortage.
  • Eureka Robotics raised $10.5 million Series A to advance AI-driven industrial automation and expand into the US market.
  • Indian AI startup Haber raised $44 million to expand globally, offering real-time automation that boosts plant efficiency and sustainability.
  • Tata Communications launched Kaleyra AI, a no-code platform for building conversational AI agents and enhancing customer engagement and business insights.
  • Tech Mahindra recently partnered with ServiceNow to launch One E2E Platform, integrating GenAI to streamline operations and enhance enterprise efficiency.
  • Infosys partnered with RheinEnergie to boost enterprise energy efficiency by 40% and accelerate decarbonisation.
  • Krutrim will power the AI chatbot Kumbh Sah‘AI’yak for Maha Kumbh Mela 2025, offering multilingual guidance, navigation, and event insights to millions of devotees.

Ayush Prakash

Delivery Lead and Director Operations, US Healthcare

1 个月

Interesting times ahead, this could be the next wave of redefining services and back office models!

回复
Sunayana Sitaram

Principal Researcher at Microsoft Research India - Evaluating and Improving LLMs for all languages and cultures

2 个月
Dr. Anish Roychowdhury, Ph.D.

AI | Gen AI - DS Consulting | Education | Leadership

2 个月

Great to see this!

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