Gartner Market Guide for Enterprise Business Process Analysis Tools 2023

Typically, organizations need to manage thousands of processes that run manually, automated, or outsourced, involving different business units, departments, and teams. This leaves much room for process redundancies, duplication, and inefficiencies to hide. EBPA (Enterprise Business Process Analysis) is the mechanism to identify and address those inefficiencies.

According to Gartner, who coined the term, “EBPA is a comprehensive approach toward business and process modeling aimed at transforming and improving business performance with an emphasis on cross-viewpoint (strategy, analysis, architecture, automation), cross-functional analysis to support strategic and operational decisions.”

In its new "Market Guide for Enterprise Business Process Analysis Tools", the world's leading market research company offers insights into the EBPA Tool market and recognizes vendors against common use cases that define the market.

“Through business and process modeling, EBPA helps enterprise architecture and technology innovation leaders improve business performance and achieve resilient growth.” ??

Key Findings of the Market Guide

• Two main drivers exist for EBPA tool adoption: 1. The growing need to ensure process orchestration within the context of a business operations model or process alignment with broader business ecosystems. 2. The creation of business operations resilience, which is making the digital business transition and change more successful.
• The market for enterprise business process analysis tools covers four use cases — strategy to execution, business process analysis, enterprise architecture, and process automation. Each of these use cases has its own stakeholders, roles, objectives, and related product features and functionality.
• EBPA tools often have additional capabilities, such as support for continuous intelligence, process mining, and model-driven execution. These capabilities go beyond process modeling and help align internal business operations with external customer interactions.

Relevant Stakeholders of EBPA Tools

Surely, the question arises at this point, at the latest, for whom these tools are relevant. Indeed, EBPA tools are of interest to various business and IT roles looking to transform or optimize their process-related outcomes. These roles can include business leaders, business architects, enterprise architects, process architects, process analysts, and process owners. Unlike more traditional business process analysis, EBPA tools support the professional modeling community (process architects and process analysts) and the rank-and-file workforce. This is part of the move toward the democratization of process improvement, as well as knowledge discovery and dissemination.

Therefore, Enterprise architecture and technology innovation leaders need to:

?? Identify the features that are required for EBPA tools by determining the primary objectives of key stakeholders and defining use cases.

??Choose the right EBPA product by carefully examining the required breadth and depth of use cases and keep in mind that some use cases are still evolving and will change over time.

?? Emphasize the importance of customer centricity and alignment with the organizational ecosystem by creating visibility and insights beyond processes in customer, partner, supplier, and other external interactions.

Common Use Cases of the EBPA Market:

According to Gartner, the EBPA tool market can be segmented along four use cases:

1. Enable Digital Transformation by Closing the Strategy-to-Execution Gap

The first use case can be best described as “business change and digital transformation initiatives,”. It reflects what value an organization will create and deliver to customers or constituents and how an organization can create and deliver that value.

2. Improve Processes by Process Modeling and Analysis

According to this use case, EBPA tools are key enablers for business process improvement and go beyond simple process modeling. Instead, they enable business process architects to document, analyze and streamline complex processes at a conceptual and logical level, thus enabling a more agile and effective business.

3. Assess the Impact of Change by Connecting Process Models With Enterprise Architecture

The next use case regards EBPA as an input to the overall business architecture viewpoint within enterprise architecture. From that viewpoint, EBPA enhances the understanding of how important business processes work in the overall business context. Therefore, an inventory of processes is created that is connected to relevant information, technology, solution, and security architecture.

4. Model and Prepare Business Processes for Process Automation

Finally, EBPA tools are used to construct business processes and decision models that drive process execution and real-time optimization. In this capacity, EBPA tools complement the hyperautomation trend and drive EBPA into the mainstream for digital business optimization and transformation initiatives.

In its Market Guide Gartner selected 24 vendors to present the four common use cases, including GBTEC ??.

Want to learn more about why Gartner selected GBTEC with its digitization suite BIC Platform as a Representative Vendor for the EBPA Tool market? Then have a look at our website and learn about the unique functionalities and benefits that have earned GBTEC the trust of thousands of users and analysts.

Want to read the whole Gartner Market Guide for free? Get your personal copy here ?? https://www.gbtec.com/resources/gartner-market-guide-for-ebpa-tools-2023/