The Game-Changing Value of Digitizing Third-Party Resident Care Data in Senior Living
Charles Mann

The Game-Changing Value of Digitizing Third-Party Resident Care Data in Senior Living

In senior living communities, resident care planning is essential for ensuring high-quality care and regulatory compliance. Executive Directors, Resident Care Directors, and care staff work diligently to create comprehensive care plans for each resident. Still, they often need help to integrate third-party care into the overall strategy.

Residents often require additional care from third-party providers such as Home Health, Hospice, Private Duty Caregivers, Social Workers, Physical Therapists, and other professional health services.

Unfortunately, this third-party care information is often tracked and managed using paper and pen. For instance, when a Home Health provider cares for a resident, they leave their notes on paper, which are then either uploaded in PDF form to the EHR or kept in a resident’s paper-based binder. Managing this external care efficiently is crucial but challenging without a digitized system in place.

Accushield recognizes the critical role third-party providers play in modern senior living. Our advanced technology captures data from these providers via Accushield, making it easier to include this information in resident care plans and EHRs.

Comprehensive Community and Corporate Reporting on Third-party Resident Care

The Accushield kiosk digitally captures data and generates detailed web-based reports on the third-party care administered to residents living in senior living communities. This data becomes viewable in the Accushield Care Report dashboard. Here are some of the most viewed reports:

  • Self-Employed Private Duty Report: This report tracks self-employed care hours, the identity of care providers, and the type of care provided to residents.
  • Resident Third-Party Care Report: Details third-party health care interventions delivered to residents.
  • Resident Hospice and Home Health Report: Tracks Hospice and Home Health activity, ensuring providers have arrived and delivered the expected care.
  • Alerts/Notifications: Immediate notifications when third-party care providers, like Home Health and Hospice, arrive in the community, ensuring residents receive scheduled care.
  • Love Meter Report: Analytics that provide insight into residents with the fewest social visits, helping to address potential isolation and improve well-being.
  • Enterprise Third-Party Care Provider Dashboard: Corporate leadership and approved management can view third-party care activity across the portfolio in a single HIPAA-compliant cloud-based dashboard.

Enhancing Resident Care Planning

Replacing antiquated paper sign-in books with the Accushield visitor management system provides easy access to visitor activity data. This not only enhances operational efficiency but also significantly improves resident care and satisfaction by ensuring that all care activities are properly documented and integrated into comprehensive care plans.

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